The Five Star Bath Solutions representative, Austin, introduced the company’s Smart Choice package, highlighting the Centro composite wall system and exclusive Quad-Lock concrete backer. He explained that this system eliminated the need for grout, making it easier to clean and fully resistant to mold or deterioration. The Delta Square Intuition fixture was included, offering a handheld wand with a slide bar for flexible use. The customer also reviewed multiple safety options, such as 24-inch and 36-inch grab bars and a fold-down teak seat. The rep clarified that all products were proprietary and manufactured in the U.S., with no retail or third-party sourcing.
Installation began with a full tear-out, including removal of all original wall panels and the tub unit down to the studs. The layout remained the same to preserve spacing, but the overall utility was improved with the addition of corner shelves, grab bars, and a fold-down seat. The low-threshold composite base was paired with smooth gray composite wall panels and a frameless sliding glass door to fit the compact layout. Plumbing was reconfigured to support the new system, and all components were professionally sealed and secured. The job was completed in under five days, with minimal disruption and complete cleanup.
Five Star Bath Solutions offered a lifetime transferable warranty on all parts, plumbing, and labor. The representative explained that this included future repairs and coverage even in the event of home resale. The Delta fixtures were also backed by a lifetime guarantee. All work was performed by licensed, bonded W2 employees—not subcontractors—and the customer appreciated the clear, fixed pricing structure and in-house service. After reviewing monthly promotions and financing options, the customer proceeded with the full Smart Choice remodel and cancelled bids from other providers.
Features presented by the representative:
* Smart Choice Centro composite wall system
* Exclusive Quad-Lock concrete composite backer board
* Inorganic, grout-free, low-maintenance surfaces
* Teak fold-down shower seat
* Delta Square Intuition faucet with lifetime warranty
* Multiple grab bar options including 24- and 36-inch
* Slide bar with handheld wand
* Corner shelving included
* Sliding frameless bypass glass door
* Full tear-out to studs and complete plumbing replacement
* Licensed, bonded, insured W2 installers
* Lifetime transferable warranty on Smart Choice system
Tub To Shower Conversion, Mountain View Ln, Madison, AL , 35758
