The remodel features a white composite tub-shower unit with smooth, grout-free wall panels and a neutral, modern finish. A new chrome fixture package was installed, including a multi-function handheld shower head, tub filler, and temperature control valve. A curved shower rod replaced the pivot door system to allow wider entry access and eliminate door sealing issues. Integrated corner shelves provide storage without clutter, and the surround panels extend to the ceiling for improved waterproofing. A recessed niche or custom pan was not included in the final scope.
Stacy Drake, the Five Star Bath Solutions representative, introduced non-porous PVC composite wall panels, emphasizing their grout-free design for mold and mildew prevention. She walked the customer through practical options, prioritizing water protection and longevity, while also honoring the desire for a minimalist finish. A white surround was chosen as a base option, balancing simplicity and future upgrade flexibility. Fixtures were presented in both brushed nickel and chrome, and the customer opted for chrome due to its compatibility with existing finishes and reduced visibility of water spots.
Stacy outlined the company’s step-by-step installation method, which includes demo to the studs, Delta plumbing upgrades, installation of waterproof backer boards, and corner reinforcement. The remodel incorporated a standard-sized tub and did not require a custom pan. The build also included seamless wall-to-ceiling coverage and proper sealing at floor transitions. Stacy confirmed that all work was completed by certified Five Star Bath Solutions installers, ensuring consistent quality, proper permitting, and inspection compliance.
The company, locally owned in Red River, provided full licensing and insurance credentials, and offered a transferable lifetime warranty on labor and materials. Pricing was presented with no surprise fees or mid-project increases. The customer opted to pay in full and declined financing. A discount was offered in exchange for social media participation, and 3D renderings were provided after consultation to aid in final approvals.
Features Presented by the Representative:
* Standard white acrylic tub-shower combination
* Grout-free PVC composite wall system (non-porous, mold resistant)
* Delta multi-function handheld shower head with chrome hardware
* Integrated corner shelving for in-shower storage
* Full-wall seamless surround panels to ceiling
* Removal of framed glass door and installation of chrome shower rod
* Demo to studs with structural inspection and repair
* Waterproof backer board and sealed floor transitions
* Lifetime warranty on installation and product (fully transferable)
* Transparent, no-surprise pricing structure
* $1,000 discount for social media promotion
* Licensed and insured team, locally owned under national franchise
* No-pressure consultation with 3D rendering support and photo recaps