The Five Star Bath Solutions representative explained the advantages of their seamless, grout-free wall systems made of composite material that resists discoloration, mold, and staining. Unlike traditional tile systems, the company’s product line focuses on easy-maintenance and waterproof construction. A detailed overview of their specialty installation process and materials was provided, including insurance coverage, builder licensing, and a reputation supported by five-star ratings. The representative emphasized that no subcontractors are used and that all installers are certified, giving the customer confidence in both the workmanship and long-term reliability.
Installation would begin with a full demolition down to the wall studs and subfloor to expose any structural or water-related issues. All visible plumbing would be replaced to ensure the system could be fully warranted. A waterproof inorganic backer board would be installed behind all wet-area surfaces, followed by the composite finish materials selected by the customer. The representative also noted that waterproof window kits were available to resolve the existing moisture concerns near the glass block. The project would be scheduled approximately six to eight weeks out and would require just two days on-site for completion, ideal for tenant-occupied settings.
The representative concluded by detailing warranty coverage across material types, including lifetime protection for the composite system and three to ten years for alternatives. The inorganic nature of the backer board ensures mold prevention, while all upgraded plumbing in the wet area is protected under the same policy. The company’s focus on long-term performance and simplified maintenance was reiterated, reinforcing a one-and-done solution designed to meet the customer’s practical and aesthetic expectations.
Features presented by the representative:
* Full demolition down to studs and subfloor
* No surprise guarantee for hidden damage
* Replacement of all visible plumbing for warranty coverage
* Inorganic waterproof backer board
* Seamless, non-porous composite or stone materials
* Window waterproofing kits and framing
* Delta professional grade fixtures in multiple finishes
* Two-day installation process with six to eight week scheduling
* Licensed, insured, non-subcontracted installers
* Multiple material packages with warranties up to lifetime