Shelby Ball, the Five Star Bath Solutions representative, highlighted their exclusive composite wall system as a low-maintenance, grout-free alternative to tile or fiberglass. He explained that the system is built using digitally printed stone patterns sealed with a matte finish and marine-grade silicone, providing a non-porous, antimicrobial surface. Shelby emphasized the system’s ability to resist mold and mildew and its ease of cleaning, requiring only soap and water. The product is backed by Sentrell, a U.S.-based manufacturer known for quality, and the Delta fixtures provided are commercial-grade to ensure durability and consistent performance.
Shelby described the company’s process, beginning with a full tear-out down to the studs and inspection of the plumbing and subfloor. The team installs a waterproof, non-organic backer board before placing the custom-fit wall panels and base. All installation work is completed by Five Star’s own certified and background-checked employees. The customer was assured the project would be completed within two days and scheduled roughly four to six weeks after a final measurement appointment. Protective coverings are used throughout the home, and all debris is hauled away with a full cleanup afterward. Financing options were presented, including 12-month interest-free plans and additional discounts for paying in full or leaving a review.
Five Star Bath Solutions offers a lifetime, fully transferable warranty on all materials, fixtures, and labor. Shelby reviewed the company’s four-point guarantee: best value, which includes refunding the difference plus $100 if a lower price is found on a comparable system; certified craftsman, which guarantees only trained employees perform installations; no surprise, ensuring that unforeseen damage or plumbing issues are addressed at no extra cost; and property protection, promising that all areas of the home are covered and protected during the project. The customer appreciated the professionalism and clarity throughout the estimate and expressed confidence in moving forward.
Features Presented by the Representative:
* Bathtub replacement with low-maintenance acrylic unit
* White composite wall system with seamless finish
* Brushed nickel Delta fixtures with handheld shower head
* Two corner shelves and horizontal safety grab bar
* Shower curtain retained for accessibility
* Grout-free, antimicrobial surface sealed with marine-grade silicone
* Waterproof backer board for added durability
* Two-day installation by certified, background-checked employees
* Four-to-six-week lead time following critical measurement
* Lifetime transferable warranty on all installed elements
* Four-part guarantee: best value, certified craftsman, no surprise, property protection
* Financing options including zero-interest and promotional discounts available
Bathroom Remodel, Amanda Dr, Belleville, MI , 48111
