Chris True presented Five Star Bath Solutions’ Smart Choice PVC composite package, which replicates the look of natural stone while offering greater resistance to wear and easier upkeep than traditional acrylic or fiberglass. The system included brushed nickel Delta fixtures and a U.S.-made six-layer panel system designed to inhibit mold growth, supported by the company’s proprietary Shower Shield cement-fiberglass backer. The solid-core shower base was selected for stability and slip resistance, addressing the customer’s request for safety upgrades without compromising design.
Chris explained that the Nashville-based Five Star Bath Solutions franchise operates with a small, experienced team backed by national support. The installation process was completed in approximately two days, covering full demolition, inspection, and upgrade of underlying systems. All work was performed in compliance with the customer's requested timeline, including repair of surrounding surfaces, fixture installation, and thorough post-installation cleanup.
The company’s warranty guarantees lifetime coverage for product, parts, and workmanship. Five Star Bath Solutions commits to responsive local service, bypassing call centers, and maintaining support with background-checked installers. The customer cited confidence in the company’s local transparency and the strength of its national reputation as deciding factors in moving forward.
Features presented by Chris True:
* Walk-in shower with low-threshold solid-core base
* Framed sliding glass door for water containment and visibility
* Two safety grab bars with reinforced backing
* Built-in bench for optional seated use
* Corner shelves integrated into the panel system
* Brushed nickel Delta fixtures with handheld shower system
* Six-layer U.S.-made PVC composite wall system in a neutral marble finish
* Cement-based Shower Shield backer board to prevent mold
* Installation completed in two days with surface and plumbing upgrades
* Fully transferable lifetime warranty on product, parts, and labor
* Responsive local service with national support network