Julie Stroud, the Five Star Bath Solutions representative, presented the company’s specialized materials and remodeling approach, offering waterproof, antimicrobial wall panels designed to eliminate maintenance and safety issues. While the customer originally selected Azura Bay as the preferred finish, installed panels appear in a light beige marble tone with uniform texture—suggesting a different but similarly neutral finish was used. Fixtures were correctly installed in brushed nickel as selected. A fold-down seat and dual-shelf configuration were not included in the completed project, contrary to the original request. The installed setup instead includes a single integrated corner shelf and grab bars on all primary shower walls. No glass door is present, and a curtain rod has been installed instead.
Installation, as described by Julie, was completed with full demo to the studs, inspection of all plumbing, and rebuild using Five Star’s proprietary non-organic wall and base system. The shower base was custom-fit for the tight alcove layout with a curb-height entry. Grab bars were mounted horizontally and vertically to meet ADA standards, and the brushed nickel Delta handheld wand was installed on a standard bracket. Wall seams and base edges are sealed and finished cleanly. The adjacent wall cabinet and toilet were retained in place.
Five Star Bath Solutions provided a lifetime warranty on the wall panels, caulking, and installation labor. Brushed nickel fixtures carry a Delta-backed lifetime manufacturer warranty. While the originally discussed teak seat and glass door were not installed, all other visible upgrades align with the Smart Choice accessibility package. Veteran, senior, and cash discounts were applied, reducing the final project total to $10,909.
Features presented by the representative:
* Walk-in shower conversion in compact alcove layout
* Full demo to studs with updated waterproofing and plumbing inspection
* Antimicrobial wall panels with marble-style finish
* Single integrated corner shelf for soap and shampoo
* Brushed nickel Delta handheld shower with flexible hose
* Horizontal and vertical grab bars on entry and control walls
* Low-threshold composite base with slip-resistant texture
* Rod-mounted curtain enclosure in place of glass doors
* Lifetime warranty on waterproof wall system and caulking
* Veteran, senior, and cash discounts applied
* Final project total: $10,909