Mitch Kenitzer from Five Star Bath Solutions explained that the Smart Choice composite system was engineered to be scratch-resistant, antimicrobial, and sealed with a poly layer for durability. He noted that this product avoids the issues with grout and moisture infiltration common in traditional tile. The panels are created using 8K-resolution photos of real stone and backed by a quarter-inch-thick multilayer structure, including a high-performance backer board that far exceeds standard green board. Mitch highlighted that all products and installation methods are proprietary, and the company does not subcontract; all installers are background-checked and certified to ensure consistent quality and customer safety.
The installation involved full demolition down to the studs and subfloor, with removal of the jetted tub and tile enclosure. A custom composite pan with a slip-resistant surface was installed along with new PEX plumbing, chrome Delta fixtures, and a swing bar-mounted handheld showerhead. One recessed corner shelf was added for soap or bottles, and the built-in bench allowed for optional seated bathing. Mitch estimated a two-day installation timeline and confirmed that all structural and plumbing elements were updated using approved materials. The window trim was maintained and seamlessly integrated into the waterproof wall system.
Five Star Bath Solutions offers a lifetime, non-prorated, and transferable warranty that includes all panels, adhesives, caulking, and Delta fixtures. Mitch also explained the company’s no-surprise guarantee, which includes free replacement of wet plywood subfloor or up to two studs if damaged—ensuring the customer would not be hit with unexpected costs for common issues. The MSRP for the shower remodel was $18,688, but with a 75% off installation promotion and a same-day $1,000 discount, the final price was reduced to $13,950. Financing options were available, and the 30-day quote gave the customer time to decide.
Features presented by the representative:
* Walk-in shower conversion replacing existing jetted tub
* Smart Choice composite antimicrobial wall system
* Full-height marble-pattern PVC wall panels to ceiling
* Chrome Delta handheld shower with adjustable mount
* Fold-down teak bench with vertical and horizontal grab bars
* Custom composite slip-resistant shower base
* PEX plumbing and new Delta trim, drain, and faucet
* Recessed corner shelf for storage
* Two-day installation timeline
* Free replacement of subfloor or up to two damaged studs
* Lifetime, non-prorated, transferable warranty
* Final project quote: $13,950 with promotional and same-day discounts
Tub To Shower Conversion, Van Alstyne St, Wyandotte, MI , 48192
