Julie Stroud, the Five Star Bath Solutions representative, highlighted the company’s exclusive Smart Choice system, made of durable PVC designed to look like quartz or marble but engineered to be waterproof, antimicrobial, and scratch-resistant. She explained the multilayer construction of the panels, including baked-in antimicrobial and anti-scratch coatings, and the industrial-grade silicone caulk that does not peel. Julie emphasized that all Five Star installations are performed by in-house, background-checked professionals and backed by a franchise team that never subcontracts. She underscored the company's credibility as a locally owned operation within an international brand, led by licensed contractor Jared Bashirian, who personally oversees projects and installations.
The installation included full demolition down to the studs, removal of original tile and tub components, leak inspection, and installation of Five Star’s proprietary cement-fiberglass backer board with waterproof adhesive. A built-in recessed niche was added for storage efficiency, and corner shelving was integrated for added convenience. Dark-finish grab bars were installed on both the side and rear walls, with a matching slide-bar handheld shower system. Julie clarified that the entire project would take approximately two and a half days and could be completed before the end of August, timed around the customer’s travel schedule. A digital rendering of the final design was provided for visual confirmation, with features positioned for optimal space and use.
Five Star Bath Solutions provides a lifetime, non-prorated, transferable warranty covering all labor, panels, adhesives, caulking, and Delta fixtures. Julie explained that this comprehensive coverage ensures peace of mind and durability for the life of the home. The original quote of $14,925 was reduced to $11,125 after applying a $3,800 discount that included free heavy tile removal and a same-day corporate upgrade offer. Payment terms included a one-third deposit due at the measure appointment, with the balance paid after project completion. The customer was also assured of no price changes post-demolition, aligning with Five Star’s no-surprise guarantee.
Features Presented by the Representative:
* Tub-to-walk-in shower conversion in sole household bathroom
* Espresso-toned marble-pattern Smart Choice antimicrobial PVC wall panels
* Wall-to-wall layout with recessed niche and corner shelves
* Two dark-finish grab bars and integrated towel bars
* Dark slide-bar handheld shower system
* Frameless bypass glass enclosure with matching hardware
* Full removal of whirlpool tub and tile with proprietary waterproof system
* Cement-fiberglass backer board and waterproof adhesive installation
* Two-and-a-half-day installation timeline by in-house team
* Lifetime, non-prorated, transferable warranty on materials and labor
* Final project quote: $11,125 with all discounts applied
Tub To Shower Conversion, Grace Avenue, Wayne, MI , 48184
