Johnny, the Five Star Bath Solutions representative, explained a full range of customization options and guided the customer toward the Smart Choice package. This included White Pearl composite panels, brushed nickel Delta fixtures, a diverter with handheld spray, ADA-compliant grab bars, and a 17-inch folding teak bench. He highlighted the benefits of the grout-free acrylic system, emphasizing its resemblance to natural stone and ease of maintenance. Corner shelves and hardware were customizable for both safety and usability.
Installation involved complete demo down to studs and subfloor, inspection and repair of plumbing lines, and application of the waterproof shower shield and corner locking systems. New panels were fitted floor-to-ceiling to align with the existing window and structural conditions. Installers added stud reinforcement for grab bars and ensured ADA compliance for bench height and placement. While sliding glass doors were listed in the review, visuals confirm a shower curtain rod setup remained, so that detail has been updated accordingly. A new vanity was discussed but not shown installed in the final photos.
All components of the Smart Choice package are covered by a fully transferable lifetime warranty, including fixtures, panels, and installation labor. The company also offers a Price Match Guarantee, a No Surprise Guarantee on unforeseen demo issues like rot, and a Craftsman Guarantee ensuring expert installation. Financing options and a 77% off promotional discount on installation were made available during consultation.
Features presented by the representative:
* Smart Choice composite wall system in White Pearl
* Brushed nickel Delta fixtures
* Diverter with handheld and fixed showerhead
* ADA-compliant grab bars with reinforced stud support
* 17” folding teak bench (500 lb capacity)
* Two corner shelves
* Floor-to-ceiling waterproof paneling
* Shower shield and corner locking reinforcement
* Accessible threshold base for walker clearance
* Installation timeline: 2–3 days
* Full bathroom remodel option: 5 days
* Lifetime warranty (Smart Choice package)
* No Surprise Guarantee for rot or mold found
* Price Match Guarantee (within 30 days)
* Craftsman Guarantee on installation quality
* 77% installation discount offered
* Financing with zero down and flexible options