Kevin Szabados of Five Star Bath Solutions recommended the Smart Choice composite package, featuring six-layer antimicrobial panels that mimic subway tile without grout maintenance. He demonstrated different wall panel colors, finish samples, and fixture options using physical swatches and 3D renderings. Bardiglio was initially discussed, but customer selected bright white subway-style panels with gray grout lines to create a crisp, modern look that would complement planned accent colors. Composite ceiling panel was included for enhanced moisture control. All installers are manufacturer-certified employees, ensuring consistent work quality and full compliance with warranty requirements.
Installation, explained by Kevin, occurred in two days following a complete demolition down to studs and subfloor. Site conditions were documented, floors protected, and existing tile and hardware removed. Any hidden water damage discovered during demo was repaired at no extra charge under the No Surprise Guarantee. New PEX plumbing lines were installed, and Delta Linden Intuition handheld showerhead and dual-control valve were mounted. Proprietary waterproof backer board was secured to studs, followed by the white composite base with integrated waterproofing. Full-height subway composite panels with gray grout lines were mounted using silicone-sealed quad-lock corners. Two triangular composite corner shelves were anchored over proper backing. Debris was removed same day without requiring a dumpster.
Five Star Bath Solutions provided a lifetime transferable warranty on the Smart Choice composite system, covering product, parts, labor, and workmanship—exceeding North Carolina’s minimum requirement. Best Value Guarantee ensures price match plus $100 refund if an equivalent system is found cheaper. Corporate upgrade discount of $500 applied, bringing the total to $16,105. Customer paid $8,898 upfront by check, with the balance due upon completion. Proposal, warranty, and terms were provided in hard copy and emailed for review.
Five Star Bath Solutions Features Presented by Kevin Szabados:
* Walk-in shower with white subway-style Smart Choice composite walls and gray grout
* White composite shower base with quad-lock corner protection
* Composite ceiling panel for enhanced moisture control
* Brushed-nickel Delta Linden Intuition handheld showerhead with dual controls
* Two white triangular composite corner shelves
* Horizontal brushed-nickel grab bar for safety
* Sliding clear glass door with brushed-nickel frame
* Proprietary waterproof backer board installation after full demo to studs
* Manufacturer-certified in-house installers (no subcontractors)
* Two-day installation timeline with hidden damage repairs included
* Lifetime transferable no-fine-print warranty covering all aspects
* No Surprise and Best Value Guarantees
* Corporate upgrade discount applied, total cost: $16,105