Koren Goettler presented Five Star Bath Solutions' SmartChoice composite system as the ideal solution, describing its quarter-inch thick, six-layer composite design that mimics real stone without the high cost or maintenance. It includes antimicrobial surface protection, a matte finish, and is easy to clean with just dish soap and water. Koren explained that Five Star is a locally owned franchise backed by a national brand, in business since 1996 with over 70 locations. All installations are completed by certified in-house professionals, not subcontractors, and their proprietary backer board system called Shower Shield is fully waterproof and inorganic, avoiding the issues seen with tile or green board systems.
Installation was completed in just a day. The existing bath area was fully removed down to the studs, including drywall and tile, and rebuilt using commercial-grade plumbing fixtures and marine-grade silicone. The system features a slip-resistant two-inch thick shower base, waterproofed with proprietary backer board and finished with seamless marble-look panels in a clean, white style. Custom accessory placements were included per the customer’s preferences. The final layout includes two corner shelves, two grab bars, and confirmed height and lip details to ensure proper water containment and easy access.
Five Star Bath Solutions provides a lifetime, fully transferable warranty that covers the parts, labor, and product, including all accessories and the sliding glass door system. Koren highlighted the company's four homeowner assurances: Best Value Guarantee (with a $100 refund if underbid), Certified Craftsman Guarantee, No Surprise Promise (no hidden fees), and Property Protection Guarantee. Promotions applied included 77% off installation, a $750 discount for before-and-after review photos, and a $500 discount for flexible scheduling. The total quoted price was $15,505, which included the SmartChoice composite system for the price of the acrylic package as part of a corporate-sponsored upgrade.
Features Presented by the Representative:
*Walk-in shower featuring the SmartChoice composite wall system
*White marble-look panels with subtle veining and no busy patterns
*Two-inch thick non-slip composite shower base for safer footing
*Brushed nickel round stationary showerhead (handheld and slide bar not shown)
*Single-valve control system (dual-valve not installed)
*Two ADA-compliant 18-inch grab bars—one on the entry side, one on the back wall
*Sliding glass door with rain-style obscured glass and minimal visible metal
*Waterproof, inorganic Shower Shield backer board system behind wall panels
*Commercial-grade Delta plumbing fixtures
*Seamless sealing with marine-grade silicone (no traditional caulking needed)
*Installation completed in just one day, following full demo to studs
*Backed by a lifetime fully transferable warranty covering product, parts, labor, and workmanship
*Includes Best Value, Certified Craftsman, No Surprise, and Property Protection Guarantees
*Promotions applied: 77% off labor, $750 photo review credit, and $500 flexible scheduling discount
*Final quoted price: $15,505 including SmartChoice upgrade