Jagger Willard, Five Star Bath Solutions representative, recommended the Smart Choice composite system, describing a single, seamless panel that mimics tile appearance without grout. Jagger explained the antimicrobial nano-protect coating and marine-grade silicone sealing designed to resist mold, dirt, and staining. Hydroblok backer system was specified, consisting of a three-layer board (cement, closed-cell foam, and mesh) that is fully waterproof and mold-proof. Lifetime warranty coverage and fully certified, in-house installation team (no subcontractors) were emphasized.
Installation began with full demolition to studs and subfloor, removal of damaged fiberglass unit, and inspection for rot or water damage. Any compromised framing or subfloor was replaced. Crew installed Hydroblok waterproof backer board and composite shower pan at 34-inch width, followed by White and Gray SimTile wall panels, recessed 11×11 niche, shave step threshold, and chrome grab bar integrated into the sliding door. Delta valve plumbing was updated at no additional charge. Single-side sliding glass door with chrome hardware was mounted after wall assembly. Fresh Oak LVP flooring was installed in remaining bathroom area following shower completion. Two-day installation window was observed. Final critical measure appointment ensured precise panel sizing. Scheduling occurred four to six weeks after estimate to accommodate material lead times.
Five Star Bath Solutions provided a fully transferable lifetime warranty covering all product, parts, and workmanship with no fine print. Four written guarantees included Best Value (price match plus $100), Certified Craftsman (trained in-house installers with thorough cleanup), No Surprise (no unexpected charges unless scope changes), and Property Protection (coverage for any accidental job-site damage). Corporate upgrade applied Smart Choice composite package at acrylic tier price. April promotion of 77 percent off labor, $750 cash discount, and $500 review incentive reduced total cost to $18,763 with tax. Estimate copy was delivered on-site and supporting documentation was emailed.
Features presented by the representative:
* Tub-to-walk-in shower conversion with 34-inch-wide composite pan
* Grout-free, antimicrobial White and Gray SimTile composite wall panels in 10×20 layout
* Matte black Delta fixtures with commercial-grade handheld shower system
* Single-side sliding glass door with chrome hardware
* Recessed niche (approximately 11×11) instead of corner shelves
* Shave step threshold and chrome grab bar integrated into sliding door
* Fresh Oak luxury vinyl plank (LVP) flooring
* Full demolition to studs and subfloor with inspection and repair of structural components
* Waterproof Hydroblok backer board system (cement, closed-cell foam, mesh)
* Updated Delta valve plumbing included at no additional charge
* Marine-grade silicone sealing throughout
* Two-day installation window, four to six-week lead time
* Fully transferable lifetime no-fine-print warranty on product and labor
* Best Value, Certified Craftsman, No Surprise, and Property Protection guarantees
* Final project cost: $18,763 with all promotions and tax
Tub to Shower Conversion, 4th Avenue, Kirkland, WA, 98033
