George Molina of Five Star Bath Solutions presented the SmartChoice composite system, explaining its six-layer construction, antimicrobial surface, and realistic stone appearance digitally imaged from real slabs. The material is 100% virgin PVC, non-porous, waterproof, and resistant to cracking or staining. George emphasized U.S.-based manufacturing, no subcontractor labor, and the use of Hydro Block waterproof backer board instead of green board for better moisture protection.
Installation involved a full tear-out to the studs, floor protection, and inspection of underlying structures. Any discovered water damage was repaired at no additional cost. All plumbing was replaced, a new tub installed, wall panels fitted with matching corner shelves, and a horizontal safety grab bar mounted along the back wall. All joints were sealed with marine-grade silicone and reinforced with corner flashing. The project was scheduled for completion within one to two days, with the process clearly explained to the customer using 3D renderings.
Five Star Bath Solutions provides a fully transferable lifetime warranty covering product, labor, and installation workmanship. Four written guarantees were detailed: Best Value, Certified Craftsman, No Surprise Promise, and Property Protection. The final quote, after applying current promotions, came to $14,985, with a same-day decision discount bringing the total to $13,636. Financing options included 30% down with the balance due upon completion or flexible plans with no prepayment penalties.
Features presented by the representative:
* Tub replacement with SmartChoice composite wall system
* Brushed nickel showerhead with handheld wand
* Two corner shelves for storage
* Horizontal safety grab bar on back wall
* Hydro Block waterproof backer board with foam core and rubber cement lining
* Full demo to studs with included repairs
* Marine-grade silicone seals and corner flashing
* Installation by licensed in-house professionals only
* One to two day installation timeline
* Fully transferable lifetime warranty on product, labor, and installation
* Best Value, Certified Craftsman, No Surprise, and Property Protection Guarantees
* Promotional pricing: $14,985 or $13,636 with same-day decision