The Five Star Bath Solutions representative recommended replacing the jetted unit with a walk-in bathtub that offered safer entry and exit without compromising comfort. The company’s full tear-out method would expose and replace any potential water damage or rot hidden beneath the old structure. The Smart Choice system was discussed as a high-durability, low-maintenance solution built with antimicrobial layers and reinforced waterproof backing. The representative also explained that all work would be performed by full-time, W2-employed technicians—not subcontractors—ensuring training, consistency, and accountability throughout the remodel. The customer appreciated the option of preserving the room’s finishes while upgrading the safety profile of the tub area.
Installation involved the removal of the original soaking tub and integration of a walk-in bathtub with a watertight outward-swinging door. The new unit was securely fitted into the previous enclosure using the same footprint and surrounding tile, maintaining harmony with the rest of the room. Bronze faucet and handle finishes were reused to match the bathroom’s hardware, while a built-in seat and integrated grab bar provided additional safety and comfort. The remodel preserved the existing platform while updating the bathing experience with a modern, senior-friendly fixture that blended seamlessly into the room’s design. The customer signed off after verifying the fit, finish, and operation of all safety features.
Five Star Bath Solutions offers a lifetime transferable warranty on the walk-in bathtub system, covering parts, product, and workmanship. The representative clarified that the warranty remained valid as long as the unit was installed by the company's certified team, with no exclusions for labor. The customer was given flexible financing options, including a zero-down plan and payment deferral until after project completion. All promotional discounts were honored, and the estimate was locked for one full year, allowing time to coordinate with family if needed.
Features presented by the representative:
* Replacement of jetted tub with senior-accessible walk-in bathtub
* Fully sealed outward-swinging entry door for safe step-in access
* Reuse of bronze faucet fixtures to maintain cohesive bathroom design
* Built-in contoured seat and safety grab bar integrated into tub
* Smart Choice antimicrobial composite and waterproof construction
* Full tear-out and replacement of plumbing and enclosure base
* Installation by trained, non-subcontracted W2-employed technicians
* Project completed within 2–3 days with full cleanup included
* Lifetime transferable warranty covering product, parts, and labor
* Transparent pricing with one-year written estimate and financing options
Bathroom Remodel, Milburn Blvd, Mishawaka, IN , 46544
