The Five Star Bath Solutions representative explained the benefits of a full tear-out and rebuild, using moisture detection tools to reveal wall issues that would require attention. The Smart Choice composite system was presented as the premium option, noted for its six-layer antimicrobial design, non-repeating stone-like appearance, and superior waterproofing capabilities. The representative also highlighted that all installers were direct employees of the company, ensuring consistent training, accountability, and quality outcomes, further building customer confidence in long-term durability and safety.
Installation involved the complete removal of the prior jetted tub and tile wall, followed by rebuilding with new plumbing and composite wall panels in a deep gray marble pattern. The space was reconfigured to accommodate the new low-threshold shower design, bronze safety grab bars, and built-in shelving for easy access. A fixed shower rod was added to support glass doors, addressing the curtain-related concerns. The overall remodel was completed within the scheduled timeline, with thorough cleanup and customer approval as the final step.
Five Star Bath Solutions offers a fully transferable lifetime warranty on the Smart Choice system, covering both labor and materials. The representative emphasized that this warranty provides long-term peace of mind and protects against installation-related issues, a key differentiator from other companies that may void warranties if work is subcontracted or improperly done.
Features presented by the representative:
* Full tear-out and moisture remediation
* Smart Choice six-layer antimicrobial composite wall system
* Non-repeating gray marble pattern for simple elegance
* Low-threshold shower base for safer access
* Two bronze-finish safety grab bars (horizontal and vertical)
* Built-in corner shelf for bath supplies
* Large-format square handheld shower head
* Glass door installation preparation with straight rod
* W2-employed and certified installation crew
* Lifetime transferable warranty on product and labor