Curtis Saxton from Five Star Bath Solutions explained that the company focuses exclusively on bathroom remodels and has completed more than a thousand installations locally. He shared that Five Star Bath Solutions is a locally owned franchise backed by a national brand, which allows them to deliver personal service and reliable products. Curtis introduced the Smart Choice wall system, explaining that it is a six-layer solid composite that provides the look of stone without grout, making it both durable and easy to clean. He also noted that the product is completely waterproof, mold resistant, and designed to last a lifetime. Curtis emphasized that all installers are certified and insured, and that the company maintains an A+ rating with the Better Business Bureau with hundreds of five-star customer reviews for quality and professionalism.
Curtis detailed the installation process, explaining that the team would remove the existing tub and walls down to the studs, check for moisture or structural issues, and rebuild with cement-coated waterproof backer boards before installing the new system. He described how the Smart Choice panels would be custom cut and sealed with 100% marine-grade silicone for a watertight finish. The project would be completed in two to three days, with minimal disruption to the home. Curtis explained that the team uses floor protection and dust barriers during demolition and handles all cleanup and disposal. He estimated the project lead time to be around six weeks, depending on material delivery.
Curtis reviewed the company’s warranties and guarantees, explaining that the Smart Choice system comes with a true lifetime warranty covering product, parts, and labor, which is fully transferable to future homeowners. He also outlined the company’s No Surprise Guarantee, ensuring that any hidden damage found during installation would be repaired at no additional cost. The Certified Craftsman Guarantee ensures that all work is completed by trained professionals, while the Property Protection Guarantee covers any accidental damage to the home during installation. The customer appreciated the detailed explanation and the confidence of knowing their new walk-in shower would be installed correctly, look beautiful, and last a lifetime.
*Features presented by the representative:*
* Tub-to-walk-in shower conversion
* Smart Choice six-layer solid composite wall system
* Non-porous, waterproof, and mold-resistant materials
* Cement-coated waterproof backer board
* Low-threshold non-slip shower base
* Brushed nickel fixtures with fixed handheld showerhead
* Folding teak bench and angled grab bar for safety
* Three built-in corner shelves for storage
* Custom-fit panels with marine-grade silicone sealing
* Two- to three-day professional installation
* Locally owned and nationally supported business
* Lifetime transferable warranty on product, parts, and labor
* No Surprise, Certified Craftsman, and Property Protection Guarantees
Tub To Shower Conversion, , Fairfax, VA , 22031
