Alaina Dettling from Five Star Bath Solutions guided the customer through the Smart Choice product line featuring antimicrobial, grout-free composite wall panels. These stone-pattern panels mimic natural marble while offering easier cleaning and improved durability. Alaina also explained fixture customization options and accessory placement. The customer chose brushed nickel finishes to match a modern style preference and retained the curtain rod for accessibility.
Installation included complete removal of the existing molded tub and surrounding walls down to the studs. The new surround used seamless, high-resolution panels installed with Shower Shield backer board for waterproof protection. A matching recessed niche and two triangular corner shelves were added for built-in storage. Alaina clarified that certified installers would complete demolition, prep, and finish work within one to two days while maintaining a clean worksite and removing debris without requiring a dumpster.
Five Star Bath Solutions backs the Smart Choice system with a fully transferable lifetime warranty covering all product components, labor, and workmanship. Alaina also explained the No Surprise Guarantee and Best Price Assurance, ensuring price transparency and competitive value. Final price was quoted at $13,495 with promotional discount applied, covering all selected fixtures, accessories, and installation.
Features presented by the representative:
* Grout-free, antimicrobial, six-layer composite marble-pattern wall panels
* Waterproof Shower Shield backer board
* Retained bathtub with updated wall surround
* Brushed nickel rain-style showerhead and matching trim
* Two corner shelves and one recessed soap niche
* Pre-construction planning and thorough site protection
* Installation completed in one to two days
* Fully transferable lifetime warranty
* Transparent pricing with Best Price Assurance and No Surprise Guarantee