The Five Star Bath Solutions representative recommended the SmartChoice composite system, citing its six-layer virgin PVC construction, grout-free surface, and mold-resistant properties. The chosen Calacatta marble wall finish paired with chrome hardware to create a timeless aesthetic. The presentation emphasized the company’s licensed W2 installers and detailed explanation of plumbing upgrades and design customization, which built trust and supported the decision-making process.
Installation included full demolition to the studs, application of waterproof backer board, and secure placement of new composite panels. A custom-fit glass enclosure was installed instead of a curtain rod, paired with a chrome Delta control and fixture. A triangular corner bench was integrated into the new design, with two matching corner shelves for basic storage. The remodel was completed within the expected two-day timeline after materials were finalized and delivered.
Five Star Bath Solutions offers a fully transferable lifetime warranty covering materials, labor, and workmanship. Glass components are supported under a separate coverage agreement. The representative also outlined the company’s four guarantees: Best Value, No Surprise Promise, Certified Craftsman, and Property Protection. The customer received a full proposal for review and planned to compare offers before proceeding.
Features presented by the representative:
* Walk-in shower with Calacatta composite wall panels
* Two corner shelves and integrated triangular bench
* Chrome Delta fixture with pressure-balanced control
* Frameless-style sliding glass door system
* Reinforced slip-resistant base with new drain
* Waterproof cement-coated backer board
* Full demolition to studs with plumbing upgrade
* Completed in approximately two days
* Installation by licensed, certified W2 employees
* Fully transferable lifetime warranty
* Best Value, No Surprise, Certified Craftsman, and Property Protection guarantees