Jackson Graham from Five Star Bath Solutions explained that their team tears everything down to the studs and replaces all plumbing with PEX and Delta pressure-balanced faucet systems. He emphasized that their wall systems are not one-piece kits, but instead consist of composite panels with a high-resolution stone look and antimicrobial, mold-resistant finishes, offering twenty color options. He walked the customer through three seat types and multiple shelving solutions and demonstrated how any accessories or fixtures could be custom placed. He also presented four package tiers, including the Smart Choice option that offers a lifetime warranty and natural stone look at a cost-effective rate. Jackson noted, “we only do bathrooms,” reinforcing their specialized expertise.
The original unit—a builder-grade fiberglass tub with signs of water damage around the base—was removed. After tear-out, the installation team reinforced the framing as needed, applied waterproof cement board, and fitted the new tub and composite wall system. The final surround featured a light marble-style finish with ceiling-height panels and two integrated corner shelves. Plumbing was updated to include a brushed nickel Delta trim kit, and a new curved shower curtain rod was installed to align with the customer’s preference. No other fixture replacements were completed in this phase.
Five Star Bath Solutions’ Smart Choice package includes a lifetime warranty that covers product, parts, and workmanship, and is transferable to future homeowners. Jackson clarified that the warranty applies to all installed elements in the shower, including shelves, silicone, and faucets, especially because the customer opted against glass doors. The company does not upcharge for mold remediation or reinforcement needs discovered during demo. Jackson assured the customer, “you pay only when you're happy with the completed project,” and offered to follow up with a detailed proposal and an open line for questions.
Features Presented by Representative Jackson Graham:
* Full tear-out to studs with mold remediation and reinforcement at no extra cost
* Updated plumbing with PEX and Delta pressure-balanced faucet system
* Cement-coated waterproof backer board behind composite wall panels
* Seamless, ceiling-height SmartChoice composite panels in marble pattern
* Two integrated corner shelves
* Curved brushed nickel curtain rod (no door)
* Brushed nickel Delta fixtures and accessories
* Two-day installation by in-house, certified team (no subcontractors)
* Flexible accessory placement tailored to customer’s preferences
* Financing options with 0% interest for 18 months
* Lifetime warranty covering parts, product, and workmanship, fully transferable
* Locally owned, Omaha-based company with high customer review ratings
Bathroom Remodel, Ave F, Council Bluffs, IA , 51501
