Alaina Dettling, the Five Star Bath Solutions representative, presented the Smart Choice package, highlighting its multi-layer composite panels designed to mimic natural stone while being grout-free and antimicrobial. She demonstrated how the seamless panels resist mold and staining and are easy to clean. The customer appreciated that all accessories and finishes could be color-matched for a cohesive look and that the structural quality of the system was a major upgrade over what was currently installed. Alaina also emphasized the importance of the solid surface base, which offers stability without flexing or creaking—an important contrast to typical builder-grade shower pans.
The installation process would include a full demo down to the studs and subfloor, with updated water lines using PEX and a complete rebuild of the wet area using Shower Shield waterproofing and marine-grade silicone. Alaina explained that the work would be done by Five Star’s certified and background-checked installers, not subcontractors, ensuring quality and accountability. Installation typically takes one to two days. A pre-installation meeting would be scheduled to finalize layout details like shelf placement, and cleanup was included with no need for an on-site dumpster.
Five Star Bath Solutions supports the Smart Choice package with a lifetime warranty that covers all materials, labor, and installation. Alaina explained their No Surprise Guarantee, which ensures there are no additional charges even if issues like mold or rot are discovered during demo. She also presented their Best Price Assurance—if the customer found a comparable system for less, Five Star would beat that price by $100. The total quote was $13,995, which included the complete shower system, demolition, installation, and all selected accessories. The quote and installation schedule were guaranteed for 30 days.
• Multi-layer composite wall panels (Arctic Ice)
• Matte black fixtures
• Two corner shelves and recessed niche
• Solid surface low-threshold shower base
• Grout-free, antimicrobial, and easy to clean
• Full demo to studs and subfloor with PEX plumbing
• Shower Shield waterproofing and marine-grade silicone
• Installation by certified, background-checked employees
• One to two-day install with pre-installation walkthrough
• Lifetime warranty on materials, labor, and installation
• No Surprise Guarantee and Best Price Assurance
Bathroom Remodel, North 98th Avenue, Omaha, NE, 68137
