Jackson Graham of Five Star Bath Solutions introduced the customer to the SmartChoice panel system built from six-layer composite, which includes a virgin PVC core, antimicrobial coating, and a cement-coated waterproof backer board. He emphasized the non-porous surface and grout-free design that simplifies cleaning and maintains durability. Jackson explained that all work is handled by full-time, in-house installers and reinforced the value of their closed-cell foam backing that prevents water intrusion. American-made Delta fixtures and pressure-balanced valves were recommended for long-term reliability.
The installation began with a full tear-out of the old fiberglass kit. Wall studs and subfloor were inspected, with structural reinforcements added where necessary. Drain lines were upgraded from 1.5" to 2" for better flow, and all plumbing was brought up to current code using PEX tubing and Delta components. The new composite panels were installed floor-to-ceiling, sealed with antimicrobial silicone. Matte black grab bars were mounted to meet safety needs, and a corner shelf was added despite the original preference for no storage features. The rain showerhead was mounted high to accommodate comfort and reach. Both bathrooms in the home were scheduled for completion within three days total, with installation expected to begin within four to six weeks.
Five Star Bath Solutions provides a lifetime transferable warranty on materials and labor. Jackson outlined the company’s four guarantees: Best Value (price match plus $100), No Surprise Promise (covers damage-related repairs), Certified Craftsman (no subcontractors), and Property Protection (full insurance coverage). The combined project cost for both bathrooms was reduced from $21,150 to $19,000 with applied discounts. A deposit of $6,400 was scheduled upfront, with the remainder due upon completion and satisfaction.
Features Presented by the Representative:
* Walk-in shower conversion with sliding glass enclosure
* White marble-style SmartChoice composite panels, full height
* Matte black rain showerhead and matching fixtures
* One corner shelf for minimal storage
* Grab bar installation for accessibility and safety
* Composite panels installed over cement-coated foam backer
* Drain and plumbing upgraded to 2" and PEX with Delta valves
* Fully in-house licensed installers, no subcontractors
* Lifetime warranty covering all labor and material
* Project timeline: three days total for both bathrooms
* Final price: $19,000 with $6,400 deposit
Tub To Shower Conversion, S 123rd St, Omaha, Nebraska , 68144
