Jackson Graham of Five Star Bath Solutions introduced the customer to the Smart Choice package featuring a six-layer composite panel system with high-resolution stone textures and a non-porous antimicrobial finish. He explained the installation benefits of cement-coated waterproof backer boards paired with proprietary locking seams that reduce caulking and simplify cleaning. Jackson highlighted the company’s exclusive bathroom focus and the value of in-house certified crews. Examples of past remodels and accessory options were shown to align the final design with the character of the early 20th-century home.
Installation involved full demolition to the studs, followed by plumbing upgrades using PEX lines and a Delta pressure-balanced valve. A brushed nickel handheld shower with adjustable mount was installed for flexible use. The built-in niche was sized to accommodate larger bottles, while dual brushed nickel grab bars were mounted horizontally for added safety. Custom wall panels extended to the ceiling, creating a seamless surround without vertical seams. The entire build was completed over three to four days, including a custom-built bench and exact fitting of the new system around the existing floor and window.
Five Star Bath Solutions backs the entire Smart Choice system with a fully transferable lifetime warranty covering materials and labor, including accessories, panel seams, and installation craftsmanship. Fixtures sourced outside the company are not covered under product warranties, but any installation errors are corrected at no additional cost. The quoted project cost of $15,015 was reduced to $13,515 with a same-day booking incentive. Payment terms included a 33% deposit and the remaining balance due upon completion and customer satisfaction.
Features Presented by Representative Jackson Graham:
* Walk-in shower conversion with frameless sliding glass enclosure
* Grout-free six-layer marble-style composite wall panels
* Recessed niche and built-in solid surface bench
* Dual horizontal grab bars in brushed nickel
* Delta handheld shower system with adjustable mount
* Full-height composite panels to ceiling, no vertical seams
* Cement-coated waterproof backer and quad-lock joint system
* In-house certified professionals, no subcontractors
* Locally owned and operated with 200+ annual remodels
* Lifetime warranty on all product, labor, and installation work
* 3–4 day installation timeline, 4–6 week project lead time
* $1,500 same-day incentive discount bringing total to $13,515