Ted McCann from Five Star Bath Solutions guided the customer through the benefits of their proprietary Smart Choice composite system, comparing it to inferior fiberglass and acrylic alternatives. He explained how the antimicrobial, non-porous panels resist mold and are easy to clean with a simple rinse, eliminating the need for grout or harsh cleaners. Ted highlighted that all Delta fixtures come with memory temperature settings and options like a rain-and-wand combo, helping enhance ease of use. He also showed 3D renderings of the potential remodel to help visualize options like corner shelving versus recessed niches. The customer appreciated being able to customize her layout and fixture placement, with Ted confirming that his team handles plumbing updates and layout refinements based on customer needs.
The installation would include a complete demo down to the studs, with any water damage or mold in the wood fully remediated. Subfloor and drain lines would be replaced along with a new waterproof foam-core backer board system. The shower base would be upgraded to a solid, slip-resistant block pan, and a partial-height glass partition would replace the prior full door, keeping the space open. Treated 5/16-inch frameless glass was proposed for minimal spotting. A project manager would follow up with a second measurement appointment to finalize fixture and shelf locations. Ted estimated a four- to six-week timeline from order to installation and noted that the work would take about two days to complete, all done by Five Star’s in-house, licensed and bonded team members.
Five Star Bath Solutions provides a fully transferable, unlimited lifetime warranty that covers not only the materials and fixtures but also all labor and workmanship. Ted assured the customer there would be no change orders or surprise costs, even in the event of structural issues like mold or rot. The shower remodel was priced at $15,247 after applying a 77% installation discount and a corporate upgrade offer. Ted emphasized that the pricing included all components, from the demolition and plumbing to the new walls, glass, and fixtures, along with the full warranty. While the customer had hoped to stay under $10,000, she acknowledged the quality and completeness of the offering and asked for time to consider, especially after recently purchasing a car and planning to meet with additional contractors.
Features presented by representative Ted McCann:
* Walk-in shower replacement with Smart Choice antimicrobial composite panels
* Frameless partial glass partition (not full door) with treated 5/16" thickness
* Matte black Delta rain-style showerhead with handheld wand combo
* Integrated recessed niche with vertical storage layout
* Two permanent corner shelves for additional product storage
* Solid low-entry slip-resistant composite shower base
* Full demo to studs, ceiling moisture remediation, and plumbing rework
* Foam-core waterproof backer board with cement coating
* Custom layout finalized during post-measurement visit
* In-house licensed and bonded Five Star installers only
* Unlimited lifetime warranty covering product, labor, and parts
* No change orders or surprise fees for water or structural issues
* Final quoted price: $15,247 with available financing and credit card terms
Bathroom Remodel, Waverly lane, Irvine, CA , 92604
