Customer, Larry, requested their tub be replaced with a walk-in shower to provide easier access for her aging mother during visits. She emphasized a simple, practical solution with no unnecessary frills, focusing primarily on safety, functionality, and easy maintenance. The customer prioritized a modern, no-grout design that would eliminate the need for harsh cleaning chemicals, and specifically requested chrome fixtures, a grab bar for safety, and easy accessibility.
100% Waterproof
No Grout
Easy Clean Materials
Antimicrobial Surfaces
Lifetime Warranty
Easy step-in
Non-slip Flooring
Thomas Mosher from Five Star Bath Solutions presented the Smart Choice composite wall system, guiding the customer to a highly durable, antimicrobial, grout-free solution. He explained that the walls are constructed from a six-layer composite with a scratch-resistant surface, embedded antimicrobial protection, and easy-to-clean surfaces superior to acrylic or traditional tile. Thomas highlighted the company’s specialized focus on bathrooms, local ownership, extensive experience, and national support network, underscored by their excellent customer satisfaction ratings.
The finished installation fully matched these recommendations, showcasing elegant composite walls in a warm, neutral Botticino Cream finish. The grout-free surfaces provide effortless cleaning and exceptional resistance to mold and mildew. Chrome fixtures, including a handheld showerhead and strategically placed grab bars, enhance both usability and safety. A sturdy sliding glass door with polished chrome accents and robust chrome handle bars was selected, complementing the accessible yet modern design. The low-threshold shower base offers solid, slip-resistant footing, directly addressing the customer’s concerns about flimsy or unstable shower bases.
Five Star Bath Solutions meticulously completed the installation process within the promised 1–2 days. Their comprehensive approach involved a full tear-out down to the studs, plumbing upgrades using reliable PEX lines, installation of fiberglass mesh-reinforced waterproof backer board, and careful sealing with marine-grade silicone. Throughout the project, HEPA filtration and protective barriers were employed to minimize dust and maintain cleanliness.
Thomas emphasized Five Star’s lifetime plus warranty, which fully covers products, parts, and workmanship without exceptions, transferable to future homeowners. He further reassured the customer with their price-match guarantee and no-surprise pricing policy, promising no hidden fees even if unforeseen conditions such as mold or structural issues were discovered.
The customer received a promotional offer significantly reducing the installation cost from a retail price of $18,843 down to $15,075, with an additional discount for agreeing to provide an honest review, ensuring both affordability and peace of mind.
Features Presented by Representative Thomas Mosher:
* Walk-in shower conversion focused on accessibility for aging parent
* Chrome fixtures, handheld showerhead, sliding glass doors, and grab bars
* Smart Choice composite walls: six-layer, antimicrobial, no-grout system
* Fiberglass-reinforced waterproof backer board with closed-cell foam core
* Full demo, disposal, and new PEX plumbing installation
* HEPA filtration and protective barriers used during install
* Efficient 1–2 day installation timeline; scheduling within 4–6 weeks
* Fully certified, in-house installers; no subcontractors
* 4.8-star rating, licensed and insured, national brand with local ownership
* Lifetime plus warranty on product, parts, and labor, fully transferable
* Price-match guarantee and no-surprise pricing policy
* Promotional discount of 77% off install plus review-based savings
1-2 Day Install
Maintenance Free
Full Warranty
Customer, Larry, requested their tub be replaced with a walk-in shower to provide easier access for her aging mother during visits. She emphasized a simple, practical solution with no unnecessary frills, focusing primarily on safety, functionality, and easy maintenance. The customer prioritized a modern, no-grout design that would eliminate the need for harsh cleaning chemicals, and specifically requested chrome fixtures, a grab bar for safety, and easy accessibility.
Stainless steel grab bars are a simple but powerful way to make your bathroom safer and more functional as you age. Designed for stability and support, especially for those who want to stay independent and age in place.
Stainless steel fixtures give your bathroom a sleek, modern look while offering unbeatable durability. They resist rust, corrosion, and everyday wear, making them a smart choice for high-moisture areas. They are also easy to clean and built to last.
Our mold and mildew-resistant materials are designed to keep your bathroom cleaner, healthier, and easier to maintain. By preventing the growth of harmful microbes, these materials help reduce stains, odors, and the need for harsh chemical cleaners, resulting in a worry-free bathroom.
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