Ted McCann from Five Star Bath Solutions explained the Smart Choice six-layer PVC composite wall system, emphasizing that it is antimicrobial, durable, scratch resistant, mold resistant, and easy to clean with simple household solutions. He contrasted it with acrylic, which he described as softer and less long lasting, and noted that all finishes are offered at the same system level so the customer could choose purely by style. Ted reinforced that the panels are seamless and grout free to eliminate ongoing maintenance problems. He also highlighted that materials are U S made and that the Orange County franchise focuses only on bathrooms, using licensed, insured, trained in-house installers with no subcontractors.
The installation process includes full demolition down to the studs, moisture and mold checks, plumbing replacement using new PEX lines and larger drains, and installation of a waterproof foam core backer board reinforced with concrete. Ted explained the job would be completed in two stages, one bathroom at a time, so the household keeps water access and the schedule can align with the husband's treatment needs. A project manager visit was planned to finalize measurements, after which materials would be ordered and staged before setting the work dates. Safety procedures during demo include HEPA filtration to control dust and protect indoor air quality.
Five Star Bath Solutions provides a lifetime unlimited transferable warranty covering products, parts, and workmanship for all installed wet area components sourced through the company. Ted emphasized there are no change orders or surprise fees, meaning underlying issues such as wet studs, damaged drywall, or hidden mold are handled within scope once discovered during demo. The customer chose a phased payment structure tied to project milestones and planned to proceed with both bathrooms under this approach.
Features Presented by Representative Ted McCann:
* Walk-in shower conversion replacing hallway tub
* Seamless flat shower base for easy step-in access
* Smart Choice six-layer antimicrobial composite wall panels in Taj Mahal
* Grout-free seamless wall system for low-maintenance cleaning
* Chrome fixture package with coordinated finish theme
* Frameless barn-style sliding glass door with stainless header
* Grab bars installed inside shower and outside in key support areas
* Built-in corner bench with matching wall surface
* Adjustable corner shelf for product storage
* New plumbing with PEX water lines and upgraded drains
* Waterproof foam core backer board reinforced with concrete
* Full demo to studs with mold moisture inspection and remediation
* Stud or drywall replacement handled as needed during demo
* Two-stage installation plan to maintain household water access
* In-house licensed insured installers with no subcontractors
* HEPA-filtered demolition and clean worksite protocol
* Lifetime unlimited fully transferable warranty on wet area system
* No change orders or surprise fees for hidden damage
* Phased payment plan aligned with project milestones
Tub To Shower Conversion, Marengo Pl, Santa Ana, CA, 92703
