The Five Star Bath Solutions representative introduced the Smart Choice wall system, emphasizing its 100 percent PVC, non-porous material that resists mold and mildew while requiring minimal upkeep. The new wall panels offer the look of vein-cut stone without the fragility of real tile. Features such as the upgraded Delta shower fixture, chrome grab bars, and custom fold-down bench met specific mobility needs while aligning with the customer's design preferences. The Boonton-based team’s focus on bathrooms only, combined with strong online ratings, helped establish confidence in both safety and style.
Installation involved a full tear-out down to the studs, followed by structural inspection and reinforcement behind all grab bars. The crew protected surrounding surfaces, removed plumbing and subflooring as needed, then installed a waterproof backer board system prior to placing the pan and full wall panels. Final installation included a chrome sliding door system, integrated grab bars on both key walls, and a flexible handheld wand. The project was completed within the stated 3–4 day window, following an exact measurement return visit for accuracy.
The customer received a fully transferable lifetime warranty on materials and labor, including installation-related issues. Additional assurances included a no-surprise pricing model and a price match guarantee if a lower comparable quote were found. Any property damage resulting from the remodel would be addressed and repaired by Five Star at no cost to the homeowner, further reinforcing the company’s service guarantees.
Features presented by the representative:
* Walk-in shower conversion with low-threshold base
* Smart Choice 100 percent PVC grout-free wall system
* Chrome grab bars with in-wall reinforcement (faucet side and long wall)
* Waterproof Shower Shield backer board installation
* Fold-down bench rated for 450-pound capacity
* Delta lifetime warranty faucet and handheld shower wand
* Full tear-out with structural inspection
* Sliding glass shower doors with chrome frame
* Lifetime fully transferable warranty
* No-surprise exact price guarantee
* Price match with additional credit assurance