Kevin Forbus introduced the Smart Choice package from Five Star Bath Solutions, highlighting the antimicrobial six-layer composite wall system with high-definition image technology. The wall panels are permanently bonded to a 100% waterproof fiberglass backer board, unlike typical acrylic systems that rely on moisture-resistant green board. Kevin emphasized that all installations are performed by certified in-house professionals trained at the Detroit headquarters, with no subcontractors involved. The focus on bathroom-only remodeling ensures material and layout customization not offered by general trades.
The remodel involved a full demo down to the studs, moisture mitigation, new structural bracing, upgraded plumbing, and the installation of a slip-resistant solid-core base. A modern marble-style wall panel finish was selected, featuring bold veining consistent across all panels. Two floating corner shelves were mounted inside, and a fold-down teak bench was anchored securely to the back wall. Matte black fixtures and accessories were chosen, including a framed sliding glass door with integrated towel bar. Kevin used a 3D design platform to confirm layout, materials, and fixture finishes, which helped the customer visualize spacing and proportions with confidence.
The Smart Choice system is covered by a lifetime warranty that includes product, parts, and installation, and is fully transferable to future homeowners via the property address. Kevin reviewed the fixed pricing policy and Five Star’s price-match guarantee, which includes a $100 refund if an equivalent competitor offer is presented. Corporate promotions applied a 77% installation discount, reducing the final Smart Choice package from $21,275 to $17,020. The customer, balancing estate-related responsibilities, opted to review all printed documentation before committing, and appreciated the clear guidance and non-pushy process.
Key Features Presented by the Representative:
* Tub-to-walk-in shower conversion with neutral resale-ready finish
* White solid-core base, marble-look composite wall panels
* Matte black fixtures, framed sliding glass door with towel bar
* Two built-in corner shelves for large bottles
* Fold-down teak bench anchored to waterproof wall
* Seamless, antimicrobial six-layer wall system
* 100% fiberglass backer board, no grout or green board
* Full tear-out, bracing, plumbing, and moisture remediation
* Certified in-house installers trained in Detroit
* Lifetime transferable warranty (product, parts, labor)
* Fixed pricing and $100 price-match refund policy
* 77% off installation through corporate promotion
* 6–8 week material lead time; 2-day installation window
Tub To Shower Conversion, S Salta St, Santa Ana, CA , 92704
