Kim Etherton from Five Star Bath Solutions introduced marble-look composite panels that offered the visual appeal of stone without the upkeep. She presented finishes like Calcutta White and Taj Mahal, explaining that the panels are made in the U.S. and require no sealing or caulking. The materials are built for long-term use with antimicrobial protection and matched the customer’s desired aesthetic. Kim also introduced a textured shower base for safer footing and confirmed compatibility with the couple’s existing matte black fixtures, which would be retained in the design.
The installation included full demo of the original tub and wall tile down to the studs, followed by mold inspection and repair of any water-damaged surfaces. The final layout featured floor-to-ceiling marble-style composite panels, a low-threshold matching base, two corner shelves, and black hardware throughout. A sliding barn-style glass door system was added in matte black finish, coordinating with the fixtures and enhancing accessibility. No bench or recessed niche was installed. All components were set in place using a waterproof backer system with solid-core foam, fiberglass mesh, and concrete coating.
Five Star Bath Solutions provides a fully transferable lifetime warranty covering all materials, installation labor, and workmanship. Kim explained that while the guarantee excludes any customer-supplied items, all valves and structural components would remain covered. The company is B2 licensed in California and uses only trained in-house installers, never subcontractors. The couple was assured that all mold, water damage, and wood repair were included under the quoted scope. Kim also committed to presenting clear pricing breakdowns with design visuals for transparency.
Features Presented by the Representative:
* Walk-in shower conversion using marble-look composite wall panels
* Matching low-threshold composite shower base with textured finish
* Two color-matched corner shelves for storage
* Retained matte black Kohler fixtures with upgraded Delta valve
* Frameless black-trimmed sliding barn-style glass door enclosure
* Solid-core waterproof backer system with fiberglass and concrete coating
* Full demo to studs with repair of any water-damaged material
* Mold-resistant and antimicrobial surfaces throughout
* California B2 licensed installation using in-house professionals
* Fully transferable lifetime warranty on product and labor
* Compatible with future rental use and black/white design goals
* Custom design packages and itemized quotes to fit flexible budgets