Five Star Bath Solutions, represented by John Dawes, offered a compelling and detailed presentation of their service and value, highlighting that the company specializes exclusively in bathrooms, unlike competitors who offer them as an afterthought. Their Smart Choice package stood out, featuring a custom-manufactured, double-thickness material with a non-organic, maintenance-free surface made via 3D printing to mimic natural stone. John emphasized the company’s 4.9 Google rating, local ownership out of Sioux Falls, and strong community involvement, building trust through the company’s local servicing capability and deep investment in quality craftsmanship. He also offered multiple discounts, including for flexibility in scheduling and for providing a Google review.
John detailed a streamlined installation process that includes removal of all current fixtures down to the studs to ensure structural integrity. The remodel includes a new walk-in shower with full ceiling-height wall system, recessed niche, corner bench, trim, updated plumbing installed by licensed professionals, new toilet, vanity, flooring, and updated lighting, all customized to the client's design preferences. The entire job is completed in one day, minimizing disruption and reducing labor costs compared to longer multi-day contractor projects. The team uses hydro block and backer boards to ensure long-term durability and future accessibility for features like grab bars, even if not installed immediately.
Five Star Bath Solutions backs their work with a true lifetime warranty—explicitly avoiding the common “limited” language used by competitors—ensuring coverage for any issues that arise without additional cost to the homeowner. John also explained the No Surprise Guarantee, which promises that any necessary repairs discovered during demolition, such as wood damage or outdated wiring, would be fixed at no extra charge. Additional guarantees include best value price matching, certified installers, and property protection coverage for any accidental damage during installation. Financing options are available with 0% interest for 12 months or low-interest long-term payments. At the close, John quoted a total of \$13,980 after layered discounts, including everything from demolition to final install.
Features Presented by Representative John Dawes:
* Walk-in shower with full ceiling-height wall system
* Custom Smart Choice non-organic material with 3D stone design
* Lifetime warranty and No Surprise Guarantee
* New toilet, vanity, flooring, and lighting installation
* Recessed shampoo niche and integrated corner bench
* Brushed nickel handheld showerhead with slide bar
* Two installed grab bars for safety and accessibility
* One-day installation by certified contractors
* Licensed plumber for code-compliant plumbing updates
* Optional financing and promotional discounts
* Locally owned and operated with 4.9-star Google reviews
* Best value and property protection guarantees