Representative Brian from Five Star Bath Solutions walked through their product features and company background. He highlighted that their wall systems are non-porous, UV resistant, and infused with silver ions, which actively destroy bacteria, mold, and mildew. These panels are also extremely strong—eight times stronger than acrylic and comparable to Corian—providing long-term durability. Brian explained how their panels are installed as one large piece to eliminate seams and grout lines, ensuring a sleek, easy-to-clean look. He also shared that the company is licensed, insured, and has been in business locally for over 15 years, with thousands of installs and hundreds of five-star reviews across Google and HomeAdvisor. The Better Business Bureau rating and customer testimonials were referenced to reinforce trust and satisfaction.
Brian detailed the installation process, starting with a full demo down to the studs and repair of any moisture damage. A new substructure and waterproofing system would be installed prior to placing the new wall panels. The base was described as slip-resistant and reinforced with marine-grade plywood. Glass bypass doors would be custom-measured and installed post-wall setup. All work would be performed by licensed, trained employees—not subcontractors—and the company would handle everything from the disposal of old materials to the final cleanup. Typical installation timelines were mentioned to be about 1–2 days for the shower and another visit for the glass installation, with materials delivered prior to start.
Brian also emphasized the comprehensive warranty offered by Five Star Bath Solutions. He explained that their warranty is lifetime and fully transferable, covering both materials and installation. If there was ever a problem, customers wouldn’t need to deal with a manufacturer—they could just call Five Star Bath Solutions directly. This no-hassle support extended beyond just the product, as the representative assured the customer of long-term care and availability should any issues arise. The entire goal was to provide a beautiful, functional bathroom solution with minimal maintenance and maximum peace of mind.
Features presented by the representative:
* Non-porous, UV-resistant wall systems infused with silver ions to kill bacteria and mold
* Seamless marble-patterned wall panels with no grout lines
* Polished chrome fixtures and handheld shower system
* Matching corner shelves for storage
* Multiple grab bars and built-in bench for safety and convenience
* Slip-resistant shower base reinforced with marine-grade plywood
* Custom-measured glass bypass doors
* Fully licensed and insured local company with 15+ years of experience
* Installation by trained, in-house technicians
* Lifetime, fully transferable warranty covering materials and labor