Zach Sterling explained that due to the custom dimensions of the space, pre-fabricated options were not suitable. The Smart Choice system was recommended for its anti-microbial composite material, seamless appearance, and custom fabrication. The customer selected a white marble wall pattern and matte black hardware finish for a balanced contrast. The new layout included a built-in bench, three shelves, and two 18-inch grab bars positioned for daily use. Delta’s professional faucet system with a magnetic handheld sprayer and rain-style overhead fixture was included for added versatility.
Installation, described by Zach, included full demolition and removal of the framed enclosure and wall tile, installation of a custom shower pan, composite panels, plumbing components, and final fixtures. Wall reinforcements were added for grab bar and bench safety. Protective materials were used throughout to preserve surrounding floors and cabinetry. Work was completed in phases over two to three days, with customer walkthroughs conducted to confirm accessory placements before final install.
Five Star Bath Solutions includes a full lifetime plus warranty on all Smart Choice materials and labor. This warranty extends to future homeowners with no restrictions. No additional charges are applied for unforeseen mold or wood damage found during demo. Financing was available through 360 Finance with multiple interest-free options and no early payoff penalties. Additional guarantees included a $100 rescheduling credit and a $100 bonus if a comparable lower bid is found within 30 days.
Features presented by the representative:
* Custom walk-in shower tailored to unique space dimensions
* Non-slip composite shower pan with anti-microbial surface
* Waterproof Hydro Block backer board
* White marble Smart Choice wall system with seamless design
* Matte black Delta faucet with rain-style overhead and handheld sprayer
* Built-in bench seat with secure backing
* Two 18-inch grab bars and three corner shelves
* Locally owned franchise with nationally backed support
* In-house trained installers, no subcontractors
* Installation completed in two to three days
* Full lifetime plus warranty, transferable to future homeowners
* No-surprise pricing, mold repair included
* $100 price match bonus and 30-day bid comparison guarantee