Carmin Fusco of Five Star Bath Solutions walked the customer through a wide range of solutions and material choices. He explained the evolution from cheap tile overlays to advanced, scratch-resistant composite called Smart Choice, and then to luxury options like real quarried stone. All options are antimicrobial, grout-free, and easy to clean. Carmin emphasized that their materials are manufactured in the U.S. and engineered to last, noting that the company originated in Chicago, later moved to Nebraska, and has since grown into a franchise with the buying power of a major brand. He warned against fly-by-night contractors and stressed that Five Star is licensed and insured with $2 million in coverage, along with positive reviews on Google and Angi.
Installation involved a complete demolition to the studs and moisture remediation around the window and ceiling. The new walk-in shower was built with a low-threshold base and full-height Calacatta-style wall panels. Dual corner shelves and a teak fold-down bench were installed for comfort and convenience, along with brushed nickel grab bars at both horizontal and vertical orientations. A matching Delta handheld showerhead was mounted on a slide bar. Frameless bypass doors were added with integrated towel bars, and the layout retained the original window and surrounding footprint while providing significantly upgraded usability and hygiene.
Five Star Bath Solutions provides a lifetime guarantee that covers labor and materials and is fully transferable, offering protection even if the home is sold or passed down. The warranty includes everything within the wet area and guarantees against mold and installation issues, explicitly stating there are no loopholes or hidden exclusions. Carmin explained that unlike some warranties that disavow defective installations, Five Star stands behind all work performed. Additionally, the April promotion offered 77% off installation, and flexible financing was available with no payments required until the project is completed and the customer is fully satisfied.
Features Presented by Representative Carmin Fusco:
* Walk-in shower with low-threshold base
* Calacatta marble-look Smart Choice composite wall panels
* Frameless glass bypass doors with chrome towel bars
* Fold-down teak bench and dual corner shelves
* ADA-compliant grab bars in brushed nickel finish
* Delta handheld showerhead with slide bar
* Mold-resistant proprietary inorganic backer board
* Full demo, waterproofing, and moisture correction
* One- to two-day installation with post-installation follow-up
* Lifetime transferable warranty covering all wet-area materials