Ted McCann of Five Star Bath Solutions introduced the Smart Choice wall system, emphasizing its antimicrobial, grout-free surface and durable six-layer composite construction. Each panel is backed with waterproof material and sealed using marine-grade silicone to prevent moisture intrusion behind the walls. Ted compared the new composite to traditional tile and acrylic alternatives, highlighting that Five Star’s solution delivers a stone-like appearance without the ongoing maintenance or risk of mold growth. He demonstrated the Delta Intuition fixture system, which includes magnetic wand docking and dual water delivery options. All components were sourced from U.S.-based manufacturers for consistent quality.
Installation began with full demolition of the jetted tub and tile surround down to the studs, followed by plumbing updates and the addition of a drylock moisture-resistant backer. A production manager returned to finalize placement for grab bars, shelving, and the fold-down seat. Installation was scheduled within six to eight weeks of final measurement and completed in one to three days depending on site specifics. All labor was handled by Five Star’s licensed and background-checked technicians using protective materials and HEPA-grade filtration during the job.
Five Star Bath Solutions offers a fully transferable lifetime warranty on all materials and labor. The customer was assured that if any issue arises—such as leaking, fixture problems, or hardware adjustments—it would be handled directly by the company without involving third parties. The no-surprise pricing policy locked in the quoted amount, even in the event of hidden issues such as mold or rot. A same-day decision discount was applied, and the customer opted for 12-month interest-free financing to manage the investment.
Features presented by Ted McCann:
* Tub-to-walk-in shower conversion with matte black sliding glass door
* Marble-look Smart Choice antimicrobial, grout-free composite wall panels
* Matte black Delta Intuition showerhead, handheld wand, and temperature valve
* Two grab bars and fold-down teak seat
* Two corner shelves and recessed niche
* Full demo to studs, plumbing updates, and drylock moisture-resistant backer
* One-to-three-day installation after six-to-eight-week lead time
* In-house licensed and background-checked installation crew
* Lifetime transferable warranty on product and workmanship
* No-surprise pricing and 12-month interest-free financing