Ted McCann of Five Star Bath Solutions guided the customer through the Smart Choice wall system, a six-layer composite material with an antimicrobial, grout-free surface that simplifies cleaning. He explained the marine-grade silicone seals and waterproof backer board that support long-term durability and moisture control. The shower fixtures included a Delta handheld wand with brushed nickel finish, offering flexibility and magnetic docking. The wall panels were custom-fabricated in Utah, and all components in the system were sourced domestically.
Installation included full demolition to the studs, plumbing adjustments, and placement of moisture-resistant drylock backer board prior to fitting the new walls and accessories. A production manager would return within days to confirm placement and measurements, with installation scheduled to take place six to eight weeks later. Ted confirmed that installation would be handled by Five Star’s in-house, licensed team, with floor protection and HEPA filtration used during the process.
Five Star Bath Solutions provides a fully transferable lifetime warranty covering both products and labor. Service concerns such as leaks or hardware adjustments would be handled internally, not outsourced. No-surprise pricing ensured there would be no extra charges for underlying conditions like mold or wood rot. The customer received same-day approval for financing, opting for a 12-month interest-free plan to support project affordability.
Features presented by Ted McCann:
* Tub-to-walk-in shower conversion
* Grout-free antimicrobial composite marble-look wall panels
* Delta Intuition brushed nickel handheld wand with magnetic docking
* Stainless grab bars installed on side, back, and front walls
* Three integrated corner shelves for storage
* Existing curtain rod retained with updated satin finish
* Full demo to studs, plumbing updates, and drylock backer
* Installation completed in one to three days following lead time
* In-house, licensed, background-checked installation team
* Transferable lifetime warranty on products and labor
* Transparent pricing and interest-free financing option