Catherine Walker of Five Star Bath Solutions introduced the Smart Choice system, designed to eliminate grout lines while providing a solid, mold-resistant surface. The customer selected the Brindle-style panel system, which features a variegated stone-like pattern with waterproof and antibacterial surface properties. Catherine explained the wall panels are heat-welded for a seamless look and that waterproofing extends from wall to subfloor for added protection. The matte black fixture package included a Delta Ashlyn handheld wand and faucet set, and the design incorporated grab bars and integrated shelving to improve function and safety.
Installation began with full demolition of the existing tub and wall structure down to the studs. A custom-fit, textured base was installed, followed by a waterproof composite wall system and three-point grab bar placements. The layout also included a recessed niche and a triangular corner shelf system, paired with a full-length bench finished in the same surface material. A matte black-framed sliding glass enclosure was installed to fully seal the unit while maintaining the open view. Installation took place over two to three days, with a final inspection performed by a senior technician.
All materials and labor are backed by a fully transferable lifetime warranty. Catherine noted that all service concerns can be addressed directly by Five Star Bath Solutions, without involving third-party vendors. This assurance covered even accidental damage or long-term wear concerns. The customer also received options for flexible installation scheduling, promotional savings, and review incentives that helped lower the overall project cost. Confidence in the process, clarity of warranty coverage, and quality of finish contributed to the decision to move forward.
Features presented by the representative:
* Brindle Smart Choice grout-free, waterproof wall system
* Heat-welded seams and wall-to-subfloor waterproofing
* Textured custom-fit shower base for slip resistance
* Matte black Delta Ashlyn square fixture system
* Three matte black grab bars for safety and stability
* Recessed storage niche and corner shelving system
* Full-length bench integrated with wall panel system
* Sliding matte black-framed glass door enclosure
* In-house licensed installation crew with background checks
* Two- to three-day installation timeline and site cleanup
* Final inspection by senior technician
* Fully transferable lifetime warranty on product and labor
* No third-party service calls, flexible scheduling, and promotional discounts