Alaina Dettling from Five Star Bath Solutions guided the customer through custom product selections, recommending a grout-free wall system with antimicrobial protection and high-definition marble-like surfacing under a durable acrylic layer. She emphasized that their proprietary waterproof backer board prevents moisture intrusion and mold growth long term. The shower system included a leak-diverting base with built-in drainage channels and a commercial-grade Delta control valve designed to maintain stable temperature and pressure throughout use. All surfaces are designed for simple maintenance using gentle household cleaners, minimizing future upkeep for caregivers and homeowners.
The remodel included a full demolition to subfloor and framing, followed by inspection and structural reinforcement where necessary. The new shower unit was installed with precision-fit composite panels and sealed edges extending to the ceiling, reducing areas vulnerable to moisture. All plumbing upgrades, wall-mounted accessories, and surface protection measures were completed within one to two days, with cleanup and debris removal managed by the team. Five Star’s internal staff coordinated all required city permits and inspections, streamlining the process for the homeowner. The customer retained their preferred handheld showerhead, which was integrated seamlessly into the final configuration.
Five Star Bath Solutions provides a full lifetime warranty that covers all installed labor and materials, with no limitations on caulking, sealants, or structural wall components. The coverage is transferable to future homeowners without expiration, enhancing resale value. The customer appreciated the direct communication, organized installation plan, and flexible scheduling. They confirmed satisfaction with the project timeline and signed the agreement on the same day as the in-home consultation.
Features presented by the representative:
* Walk-in shower conversion with clear sliding glass door
* ADA-compliant grab bar and single recessed corner shelf
* Custom wall panels in Triton stone look, extended to ceiling
* 100% waterproof composite wall system with antimicrobial silicone
* Commercial-grade Delta plumbing with dual valve regulation
* Proprietary waterproof synthetic backer board
* Antler trail oak luxury vinyl flooring with matching baseboards
* One to two-day install with a multi-week scheduling window, all cleanup included
* City permits and inspections coordinated by Five Star
* Lifetime, full-coverage transferable warranty