Terry, the Five Star Bath Solutions representative, addressed each concern by outlining their antimicrobial, grout-free acrylic system designed for ease of maintenance. The sealed, waterproof panels help eliminate mildew and tile-related issues, which matched the customer’s request for something simple and easy to clean. Terry explained the company’s installation method, including waterproof composite backing boards secured directly to the studs for added longevity. He introduced the commercial-grade three-layer acrylic system, which includes a slip-resistant base, custom grab bar placement, and optional integrated seating for safety.
Terry also reassured the customer by explaining that Five Star Bath Solutions has operated for more than 25 years, with a trusted reputation and strong community presence. He emphasized that all installers are local, background-checked employees rather than subcontractors. The project would be completed in one to two days, with all demo, installation, and cleanup included. Terry used laser measurements to ensure all components would be custom fabricated for a seamless fit during install.
All work is covered by a transferable lifetime warranty that protects against defects in material and installation. The warranty covers common issues such as cracking, fading, warping, or leaks, and remains valid even if the home is sold. Terry assured the customer that any service required due to installation faults would be handled without charge. This commitment to satisfaction helped build trust and confidence in the remodeling decision.
Features presented by Terry:
* Walk-in shower conversion with low-threshold acrylic base
* White marble-look acrylic wall panels with antimicrobial protection
* Fold-down teak bench for seated bathing
* Two grab bars, custom-secured for safety and stability
* Grout-free waterproof wall system for easy maintenance
* Moisture-resistant composite backing board installed to studs
* Sliding glass shower door for full enclosure
* One to two-day installation with minimal disruption
* No subcontractors—local, trained, and background-checked installers
* Lifetime transferable warranty covering materials and installation
* Debris removal and full post-install site cleaning
Bathroom Remodel, Tall Tulip Ln, Yonkers, NY , 10710
