The remodel replaced the molded tub unit with a walk-in shower featuring full-height, marble-pattern composite wall panels. A low-threshold base improves accessibility, while a horizontal grab bar was mounted securely on the back wall. Two matching corner shelves were added for storage. The final setup included a single-function wall-mounted shower head in a brushed finish. While a sliding glass door was requested, the completed installation currently shows no doors installed yet, and only one grab bar is visible. No shave step was installed in the final setup based on visual review.
Jagger Willard, the Five Star Bath Solutions representative, presented the company's smart choice composite system, emphasizing its clean, antimicrobial surface and simulated tile designs. He introduced Hydro Block’s Shower Shield backer, a cement-coated panel providing a waterproof substrate superior to green board and fiberglass. The customer responded positively to the product’s texture, color-matched silicone caulking, and the company’s rendering and material visualization tools.
The installation followed a precise sequence: floor protection, full demo, structural inspection, framing reinforcement, new plumbing with temperature-control valves, and final product fitting. Fixtures and grab bars were placed based on customer height and use. Measurements were confirmed on-site by project coordinator Michelle Lee. A trained two-person team completed the remodel and walkthrough, ensuring visual alignment and finish consistency.
Installation was completed within two days. Five Star’s no surprise guarantee protected the customer from hidden costs, and the lifetime warranty on composite systems provided long-term assurance. Any property damage during the project was fully covered. While not all requested features appear in the after photos, the upgrade reflects a shift to a streamlined and mold-resistant walk-in shower using premium materials.
Features presented by the representative:
* Walk-in shower conversion with marble-style composite wall panels
* Shower Shield cement-coated waterproof backer board (Hydro Block)
* Antimicrobial composite finish with no grout lines
* Nano-grip non-slip shower base
* Brushed-finish Delta shower head with temp-balance valve
* Horizontal grab bar on rear wall
* Two corner shelves
* One to two-day installation process
* Final walkthrough with grab bar placement by user need
* No surprise guarantee on pricing
* Transferable lifetime warranty on product and labor
* Best-value match guarantee and damage coverage
* Local franchise with national warranty backing
* Flexible financing and seasonal discount programs