Dave Price from Five Star Bath Solutions guided the customer through their full range of remodeling options, emphasizing that the company does not use plastic inserts or cover old surfaces. He recommended the Smart Choice composite system, noting that it offers the appearance of real stone without the high maintenance. Dave explained that all wall panels are grout-free and sealed using antimicrobial silicone to reduce long-term mold risks. Installers are background-checked, professionally trained, and exclusively focused on bathroom remodels. Dave noted that the company builds its reputation through customer satisfaction rather than advertising, offering a transparent and reputation-driven experience.
The installation process began with removal to the studs, addressing moisture concerns and replacing damaged substrate. New subflooring and plumbing were installed as needed. A waterproof composite wall system was secured using a backer board foundation, and antimicrobial silicone finishing was applied throughout. The low-threshold shower base was matched to a dark stone wall system, including a built-in corner shelf, fold-down teak bench, and matte black hardware. Dave explained that their builds typically span three to four days to ensure structural quality and finishing precision.
Five Star Bath Solutions provides a lifetime transferable warranty with all Smart Choice and Premium systems. Coverage includes labor and materials, with no exclusions for water damage, fading, or cracking. Pricing is guaranteed with no added fees for mold remediation or subfloor damage discovered during demo. The representative also offered a price-match guarantee with a $100 incentive for any qualifying competitor quote, and shared ongoing labor promotions such as 77% off installation. Follow-up was offered without sales pressure, with assurance that the customer would be fully satisfied before job closeout.
Features presented by Dave Price:
* Full tub-to-shower conversion with fold-down teak bench
* Smart Choice composite wall system with dark stone-look finish
* Matte black handheld showerhead and matching trim kit
* Grout-free panels sealed with antimicrobial silicone
* Corner shelf and low-threshold base for seated use
* Curtain rod for open-access enclosure
* Professionally trained, background-checked installation crew
* 3–4 day build with full demo to studs and subfloor replacement
* Lifetime transferable warranty on labor and materials
* No hidden fees for structural issues found during demo
* Price-match guarantee with $100 bonus incentive
* Financing options and promotional labor discounts available