Daniel Dwyer from Five Star Bath Solutions introduced the customer to the company’s Smart Choice composite system, which is made in the USA, grout-free, non-porous, and designed to mimic the look of real stone. He emphasized that their installations are fully inclusive and guaranteed, with a focus on eliminating mold and underlying issues. Daniel explained that while other contractors might increase pricing when hidden damage is discovered, Five Star Bath Solutions includes any necessary mold removal, plumbing upgrades, or structural fixes at no additional charge. The customer appreciated the clear difference in service and trust, especially with Daniel explaining the pitfalls of going with cheaper contractors who might walk away mid-project.
The installation would involve removing the tub, disposing of old materials, and placing a new non-slip, low-threshold shower base customized to the space, including drain relocation if needed. Structural supports would be added behind the walls for the sliding double glass doors, which feature chrome trim and a towel bar mounted on the glass. The team would ensure the marble-pattern Smart Choice composite wall panels are installed for a seamless finish. Two integrated corner shelves would be provided for storage, and everything would be sealed and waterproofed using marine-grade silicone. Daniel shared that the job could be completed in one to two days and was available within three weeks. The customer was also informed about the shower door options, ultimately leaning toward a double slider style with flexibility to place towel bars where needed.
Five Star Bath Solutions offered a lifetime warranty covering all labor, parts, and installation, fully transferable to future homeowners. Daniel extended multiple promotional offers: 75% off installation, a same-day corporate upgrade discount, $500 off for agreeing to leave a review, and $600 off for choosing the cash payment option. These brought the price from $9,100 down to $8,000. The customer expressed that the final cost was at the “upper end of reason” but appreciated the thoroughness and said she would consider the offer after gathering more information. Daniel provided all details via text and email, allowing time to review and make a decision.
Features Presented by Daniel Dwyer (As Installed):
* Walk-in shower conversion with tub removal
* Stone-look Smart Choice composite wall panels (white and gray marble pattern)
* Non-slip, low-threshold shower base
* Retained and coordinated with existing white tile floor
* Sliding double glass door with chrome trim and mounted towel bar
* Two integrated corner shelves for storage
* Horizontal chrome grab bar
* Mold remediation, plumbing updates, and structural support included
* Fully waterproofed with marine-grade silicone sealing
* Installed in 1 day within a three-week scheduling window
* Lifetime transferable warranty on all labor and materials
* Final cost: $8,000 after all discounts applied
* Same-day discount, cash savings, and review incentive offered
Tub To Shower Conversion, Warburton Ave, Yonkers, NY, 10701
