Tom Seesz explained that Five Star Bath Solutions addresses all plumbing concerns by replacing the trap and running new lines up to a Delta commercial-grade dual valve, which allows the user to preset water temperature. He noted the use of DensShield backer board, which is fully waterproof (unlike greenboard or concrete board) and qualifies the install for a lifetime transferable warranty. Tom also explained the value of their proprietary quad-lock PVC corner system and thermal expansion sealant, both of which prevent water intrusion and mold. He shared moisture meter testing results with the customer and emphasized transparency during discovery and tear-down.
Installation is performed by Five Star’s factory-trained, certified employees—not subcontractors—and typically completed in a single day. The job includes demo to the studs, plumbing replacement, mold and mildew remediation, and insulation replacement if needed. A plumbing permit is always pulled, and inspections are coordinated the same day. All panels are custom-scribed to avoid caulking gaps caused by out-of-square walls. The customer’s preferences for finish (matte black), door type (curved rod with curtain), and storage (two opposite shelves) were confirmed at setup. Project managers also review scope, take final measurements, and document everything via photos in their portal.
Five Star Bath Solutions provides a fully transferable lifetime warranty on materials and installation, including the Delta commercial-grade valve system. If any part malfunctions—even years later—there are no trip charges or service fees. The warranty remains valid through resale and applies to all installations done with DensShield backer board and thermal expansion sealing. The company supports customer financing through flexible plans with no prepayment penalties. Customers who post a review upon project completion receive additional discount incentives. The representative highlighted the benefit of predictable pricing—locked “to the penny”—with no surprise charges post-inspection.
Features presented by the representative:
* Low-step shower base with square tile slip-resistant surface
* Full tear-out to studs and mold remediation
* Marble-look composite wall panels to ceiling height
* Matte black dual showerhead system (fixed and handheld)
* Matte black, slightly curved shower curtain rod (no glass door)
* Two built-in corner shelves (opposite sides)
* No safety bar present
* Commercial-grade Delta valve and fixtures
* Waterproof DensShield backer board
* Quad-lock PVC corner protection system
* Thermal expansion sealant (non-porous)
* Lifetime transferable warranty
* Factory-trained in-house installers
* Custom-scribed panel fit for watertight finish
* Flexible financing options and review discount incentives