Stacy Drake of Five Star Bath Solutions explained the company’s regular work with VA projects, handling all documentation and approvals. She emphasized Five Star’s bathroom-only focus, locally owned service under a national franchise, and proprietary grout-free products backed by volume pricing. Google reviews were cited as evidence of consistent customer satisfaction.
Installation involved a full tear-down to the studs, new plumbing, and a 100 percent waterproof backer board. Pre-cut wall panels and a solid low-threshold pan ensured easy access and safety, with in-wall blocking added for future grab-bar support. A Delta commercial-grade valve system was installed, and the team coordinated permits, inspections, and VA requirements while presenting all product options during the estimate to meet funding limits.
Five Star Bath Solutions provides a fully transferable lifetime warranty covering labor, materials, and plumbing fixtures with no trip fees. If any component fails—such as the showerhead or valve—the company replaces it at no cost. The antimicrobial, non-porous wall panels remove grout lines and related maintenance concerns. Financing is available for expenses beyond VA support, and all work is completed by factory-trained installers—not subcontractors.
Features presented by Stacy:
* Tub-to-walk-in shower conversion for accessibility
* Large-format marble-look composite wall panels to ceiling
* Solid, low-threshold shower pan with anti-slip surface
* Clear sliding glass door with chrome frame and integrated horizontal bars
* Delta commercial-grade chrome valve system and handheld showerhead
* No bench seat, open minimal design
* 100 percent waterproof backer board, pre-cut panels
* Factory-trained installers (no subcontractors)
* Coordination with VA and full permit/inspection process
* Fully transferable lifetime warranty
* Flexible financing for amounts beyond VA cap