Scot Kemmer, the Five Star Bath Solutions representative, clarified that the company is a remodeling specialist focused on complete wet area overhauls rather than surface repairs. He described how they remove the existing tile and tub, inspect the area down to the studs, and install waterproof panels that look like tile, stone, or marble but without grout—eliminating maintenance and the risk of future mold. He emphasized the use of a more durable, quarter-inch PVC instead of acrylic, noting it looks more natural and doesn’t have the shiny plastic look. Scot also highlighted their custom approach with options like Delta fixtures, curtain rods or doors, shelves, and recessed niches—tailored to customer preferences.
The installation process includes inspecting for moisture behind the tile using a meter, addressing any mold issues, and fully waterproofing the space with quad-locking corners and inorganic shower shields that prevent water infiltration. Scot explained that common materials like green board or hardy board are organic and can mold, while Five Star’s materials are inorganic and resistant to moisture. He noted that everything in the bath area would be removed and replaced, not just the tub, to ensure quality and longevity. He also presented examples of what the new space would look like and clarified that their average project cost ranged from $12,500 to $16,000, depending on customization, with financing available and zero money down.
Five Star Bath Solutions backs their work with a full lifetime warranty that covers labor and materials. Scot assured the customer that if anything ever leaked, cracked, or broke, the company would replace it completely free of charge, including labor. The warranty ensures peace of mind, particularly for homeowners with only one bathroom, and reinforces the company’s commitment to quality and service. The customer was informed that the first payment on financing wouldn’t start until 30 days after the install is complete, offering additional financial flexibility.
Features and benefits presented by the representative:
*Full wet-area remodel (not surface-level repair)
*Moisture detection and full inspection down to studs
*Inorganic, waterproof materials that prevent mold
*PVC wall panels that mimic stone/marble, no grout
*Delta fixtures, optional bench, niche, shelves, glass doors
*Quad-locking corners for watertight seal
*Lifetime warranty including labor
*Zero down financing, flexible payment start
*Average installation cost: $12.5K–$16K
*Quick and clean installation process with one-month payment delay
Tub to Shower Conversion, Possumhaw Lane, San Marcos, TX, 78666
