Tabitha Lambert of Five Star Bath Solutions walked the customer through multiple design options and material packages, ultimately highlighting the Smart Choice grout-free composite system for its durability, stone-like appearance, and easy maintenance. She explained that this six-layer composite is antimicrobial, scratch-resistant, and mold-proof, and it comes with a patented shower shield backer board that offers superior protection against moisture damage. Tabitha emphasized that Five Star installers are actual employees—background-checked and trained—not random subcontractors. She also detailed the ongoing 77 % discount on installation fees, a $750 veteran discount, and an additional $1,250 flexibility incentive for scheduling, providing significant savings.
The company, locally owned in Broussard and part of an internationally recognized brand since 1996, specializes only in wet area remodeling. Installation includes a full demo down to the studs, inspection for water damage, plumbing replacement from the foundation up, and composite wall panels extending to the ceiling for full waterproofing. Marine-grade silicone, not grout or caulk, is used to seal the system permanently. The install itself was completed in two days, and Tabitha confirmed the project timeline aligned with the customer’s three-month target, as their schedule runs roughly eight weeks out.
The Smart Choice package includes a lifetime warranty covering all components—backer board, walls, plumbing, and labor. The warranty is fully transferable and contains no fine print, maintaining full coverage even if the home is sold or passed down. Tabitha noted that the Smart Choice system requires no re-caulking or harsh chemicals and provides a one-time seal for a long-lasting, low-maintenance solution. With total project pricing at $14,702 after all applicable discounts, and an option to secure further savings through a same-day package upgrade to $13,493, the customer was encouraged to submit documentation to the VA and revisit financing options once ready to move forward.
Five Star Bath Solutions Features Presented:
* Brushed nickel finish with handheld showerhead
* Four corner shelves molded into the composite panels
* Two safety grab bars on reinforced backers (one diagonal on back wall, one vertical on right wall)
* Grout-free Smart Choice composite system with stone-look design
* Marine-grade silicone seal and patented waterproof backer board
* Antimicrobial, non-porous, and scratch-resistant surfaces
* Locally owned in Broussard, nationally recognized since 1996
* Full demo to studs with inspection and guaranteed repair at no extra cost
* Lifetime transferable warranty covering all system components
* 77 % off installation, $750 veteran discount, $1,250 flexibility incentive
* Same-day package upgrade opportunity to secure additional savings
Bathroom Remodel, Margarita Dr, Tempe, AZ , 85281
