Tom Seesz from Five Star Bath Solutions provided detailed guidance, comparing traditional tile installations with the company’s Onyx system. Tile installations require frequent sealing, are prone to water absorption, and often suffer from improper third-party installation. The Onyx system is a durable, quarter-inch composite offering a tile-like aesthetic without the upkeep, featuring built-in waterproofing and a matte grey finish. Five Star is licensed, bonded, and locally operated, with 39 % of business generated by referrals, underscoring reliability. The company delivers all-inclusive service with in-house crews and strong online reviews.
Installation included full removal down to the studs, mold remediation, and replacement of insulation and subfloor preparation if required, at no additional charge. DensShield waterproof backer board with vapor barrier, Delta commercial-grade plumbing, and custom-fabricated Onyx wall and base systems were installed. A brushed-nickel Delta valve, two integrated corner shelves, and a low-threshold shower base completed the surround. All debris was removed by the team, eliminating the need for a dumpster. Permitting and inspections were handled by Five Star to ensure compliance. Work was completed in two days.
Five Star Bath Solutions provides a fully transferable lifetime warranty covering product and labor, including service visits. Thermal expansion sealant—used instead of caulk—never dries, shrinks, or cracks, eliminating maintenance. All fixtures, structural elements, and labor are covered. The customer was quoted $19,885 for the full remodel, with an internet coupon reducing the price to $18,885 if signed within 14 days. Flexible payment options include 0 % financing for 12 months, and the quote remains valid for 60 days.
Features presented by the representative:
* Onyx solid-surface wall system in matte grey, custom-fabricated
* Onyx shower base with low threshold, grey finish
* DensShield waterproof backer board with vapor barrier
* Delta brushed-nickel valve system and commercial-grade plumbing
* Two integrated corner shelves for toiletries
* Full mold remediation, insulation check, and subfloor prep included
* Installation in one to two days with all debris removal and permitting included
* Fully transferable lifetime warranty covering product and labor
* Flexible financing options, including 0 % for 12 months
* No subcontractors—complete in-house crew with strong referral record