Shelby Ball, the Five Star Bath Solutions representative, introduced the company’s proprietary grout-free composite wall system, explaining its non-porous, antimicrobial properties and how it mimics the look of natural stone without the maintenance. The panels are created using high-resolution imagery sealed with a matte finish and marine-grade silicone to ensure a seamless, watertight system. Shelby noted that the system eliminates the need for grout, which can harbor mold and mildew, making the shower much easier to clean. He highlighted the exclusive relationship with Sentrell for manufacturing and the use of high-quality Delta fixtures as standard. The customer responded well to the idea of a system that looked beautiful while being practical and easy to maintain.
Shelby detailed the installation process, starting with a full demo down to the studs, during which any structural or plumbing concerns would be addressed. The team uses a 100 percent waterproof, non-organic Shower Shield backer board behind the walls, followed by installation of a custom-fit composite system and commercial-grade plumbing upgrades. All installations are performed by background-checked, certified employees—not subcontractors—and include floor protection and full cleanup. The project would be scheduled four to six weeks after final measurements and completed in two days. Shelby offered zero-interest financing options and additional savings for paying in full or leaving a review.
Five Star Bath Solutions provides a lifetime transferable warranty that covers all installed components including wall panels, fixtures, and accessories. Shelby explained the four-point guarantee that comes with every project: a best value promise that beats any competitor’s comparable offer and refunds the difference plus $100; certified craftsman assurance that only trained in-house staff will perform the work; no surprise policy covering any hidden structural or plumbing issues; and property protection to ensure the home is safeguarded throughout the remodel. The customer appreciated the transparency and level of confidence Shelby brought to the consultation.
Features Presented by the Representative:
* Tub replacement with deep soaker-style acrylic tub
* Light marble-look composite wall system with matte finish
* Brushed nickel Delta fixtures and handheld showerhead
* Three integrated corner shelves and single grab bar
* Seamless antimicrobial composite surface, no grout
* Marine-grade silicone seal and waterproof Shower Shield backer
* Two-day installation by certified, background-checked employees
* Four-to-six-week lead time after final measurement
* Lifetime transferable warranty on all installed components
* Four-part guarantee: best value, certified craftsman, no surprise, property protection
* Flexible payment options including zero-interest financing and promotional discounts