Privacy Policy

What information do we collect?

When requesting an in-home estimate or more information, you may be asked to enter your name, email address, mailing address, and phone number. You may, however, visit our site anonymously.

This website uses Google Analytics to help analyze how users interact with the site. The tool uses "cookies," which are text files placed on your computer, to collect standard internet log information and visitor behavior in an anonymous form. The information generated by cookies about your use of the website (including IP address) is transmitted to Google to compile statistical reports on website activity for Five Star Bath Solutions.

We will never (and will not allow any party to) use Google Analytics to track or collect any personally identifiable information (PII) of visitors. Google will not associate your IP address with other Google data. We will not associate any data gathered with personally identifiable information unless you explicitly submit it through a form on our site.

What do we use your information for?

Any information we collect may be used for the following purposes:

  • To personalize your experience (helps us respond better to your needs)
  • To improve our website (based on visitor behavior and feedback)
  • To improve customer service (helps us respond more effectively to support inquiries)

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access it on our site.

Do we use cookies?

Yes. Cookies are small files that a site or service provider transfers to your computer through your browser (if allowed). Cookies enable systems to recognize your browser and capture certain information.

We use cookies to compile aggregate data about site traffic and interactions to improve site experiences and tools. You may disable cookies via your browser, but doing so may limit some functionality.

Do we disclose any information to outside parties?

We do not sell or rent your personally identifiable information. We may disclose limited information only to service providers who assist in operating our website or supporting you, under strict confidentiality agreements. These disclosures never include mobile data or SMS consent data, which are never shared for marketing purposes. Information may also be disclosed where legally required or necessary to enforce policies or protect rights, safety, or property.

Sharing

We do not share mobile numbers or text messaging consent data with outside parties for marketing or promotional purposes. We work only with trusted vendors that support our services (such as customer support platforms), and these providers do not use mobile data for advertising or resale.

In some cases, we use third-party services (such as social media plug-ins or analytics tools) to interact with users and analyze behavior. These services may request limited information like IP address or browser data. We do not control nor store such third-party data, and we do not provide them with any SMS or mobile opt-in information.

Mobile Information Use

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How do we share your information?

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the Text Message services. We only disclose mobile information to deliver messages you have opted into, and only via platforms essential for those communications.

Opt-Out and Data Deletion

If you wish to opt out of communications or request deletion of your data, including mobile/SMS data, please email us at info@fivestarbathsolutions.com with your request. We will respond promptly to fulfill deletion or opt-out requests.

By using our site and opting into our services, you consent to our privacy practices as outlined here.

Contacting Us

Five Star Bath Solutions
Corporate Office
1570 N. Main Street
Spanish Fork, UT 84660
USA
Email: info@fivestarbathsolutions.com