Michael Cole from Five Star Bath Solutions of Charlotte guided the selection process, presenting options for both tile and composite wall systems. The customer chose grout-free six-layer composite panels in a gray marble pattern for a modern, low-maintenance surface. Michael detailed the product’s antimicrobial finish, scratch resistance, and integrated waterproofing with DensShield backer and quad-lock corner protection. Chrome hardware was selected to coordinate with the new shower’s door frame and fixtures.
Installation, explained by Michael, was completed by Five Star’s in-house certified team. The process included removal of the existing tub, full tear-out to the studs, inspection and repair of framing, updated plumbing, installation of the new shower base, wall panels, shelving, bench, grab bars, and glass door. Protective measures were taken for the home’s floors and fixtures, with all debris removed at the end of the project.
Five Star Bath Solutions provides a fully transferable lifetime warranty covering both product and labor for composite systems, along with service visit coverage. Financing options include 30% down with the balance due on completion, or 0% interest plans for qualified credit. Discounts may apply for participation in marketing programs such as online reviews and yard sign placement.
Features presented by the representative:
* Walk-in shower with low-threshold base
* Grout-free, antimicrobial, six-layer composite gray marble wall panels
* Waterproof DensShield backer and quad-lock corner protection
* Chrome handheld shower system with matching door hardware
* Two safety grab bars with secure backing
* Fold-down teak bench and multiple corner shelves
* Installation completed in one to two days
* Full tear-out and waterproofing during installation
* Fully transferable lifetime warranty on product and labor
* Flexible financing and promotional discounts available