John Dawes from Five Star Bath Solutions introduced their Smart Choice package and walked the customer through their exclusive Centrel system, a six-layer, quarter-inch thick, non-organic material that is antimicrobial, scratch-resistant, and designed to replicate the look of real stone using 3D imaging. He emphasized the in-house manufacturing of this material for superior durability and explained the use of cement-core HydroBlock backer boards, which prevent mold growth behind the walls. All work is performed by certified in-house installers and licensed local plumbers. Five Star is locally owned in Sioux Falls and operates with a strong referral base and 4.9-star Google rating.
The installation included full demolition to the studs, subfloor inspection, and replacement of outdated plumbing lines. A custom shower pan was installed with textured non-slip surface, and antimicrobial silicone was applied at all seams. The setup was built to accommodate future accessories, with reinforced backer support behind the wall panels. Matte black framed bypass doors replaced the originally proposed curtain rod, and two built-in corner shelves were installed. No window trim kit was included, as the remodel removed the previous window from the enclosure.
Five Star Bath Solutions provides a fully transferable lifetime warranty covering all labor, product, plumbing, and installation. Their no-surprise guarantee ensures no added costs for structural issues like mold or rot discovered during demo. The project was estimated for a one to two-day timeline. The final Smart Choice package was offered at $13,980, discounted from $24,081 after labor deductions, promotional offers, and flexibility incentives. Financing was available with zero percent interest or monthly payments starting at $150. The customer expressed strong interest and planned to finalize their decision later in the season.
Key features highlighted by John Dawes:
* Walk-in shower with marble-style Centrel wall panels and sliding glass doors
* Delta rope-style handheld fixture with matte black finish
* Two corner shelves and reinforced wall backing for accessories
* Cement-core HydroBlock backer board and antimicrobial silicone sealant
* Full demo to studs with plumbing replacement and subfloor evaluation
* Quarter-inch thick Centrel composite with 3D stone imaging
* One to two-day installation with flexible scheduling
* Lifetime transferable warranty with full coverage on all components
* Final discounted price: $13,980 with optional financing and no-surprise guarantee