Dan Eubanks of Five Star Bath Solutions explained that their Smart Choice system features antimicrobial, non-porous, quarter-inch PVC panels printed in high-resolution to replicate the appearance of natural stone. He presented Delta hardware options with temperature control and discussed wall-to-ceiling sealing to reduce moisture buildup. The system avoids grout maintenance while simulating premium finishes. Dan highlighted the company’s national-brand scale and strong local ownership in Douglas, GA, backed by a professional team with a reputation for service and integrity.
Dan described the complete installation process from demolition to backer replacement and plumbing upgrades, including structural repairs at no added cost. Installation would take approximately two days. Bench seating, ADA grab bars, and a textured base would ensure accessibility and safety. A project manager would confirm final details before installation. The unit would be built to the customer’s exact layout.
Five Star Bath Solutions includes a fully transferable lifetime warranty that covers product, plumbing, labor, and installation. The warranty avoids fine print limitations and includes support for installation-related issues. Offered discounts included 77% off labor, a $750 review incentive, and a $500 discount for flexible scheduling. The customer received the Smart Choice package upgrade at the price of the mid-tier Performance tier, totaling $15,135. While not prepared to proceed immediately due to pending disability outcomes, the customer expressed full confidence in the offer and valued Dan’s professionalism and transparency.
Key Features Presented by Dan Eubanks:
* Walk-in shower with rain head and detachable handheld wand
* Quarter-inch PVC Smart Choice panels in beige marble finish
* Integrated bench seating and multiple corner shelves
* ADA-compliant grab bars and textured shower base
* Full demo, plumbing upgrades, and backer board replacement
* Wall panels sealed to ceiling for water protection
* Lifetime transferable warranty covering all components
* Final upgraded package price: $15,135 with promotional discounts applied